On Aug 20, 2011, at 2:25 PM, Bruce Johnson wrote: > We have SOGo set up using our Active Directory domain for the ldap source, > and one user cannot log in. I get the message: > > SOGoRootPage Login for user '<username>' might not have worked - password > policy: 65535 grace: -1 expire: -1 bound: 0 > > in the sogo.log. > > This person has no problems logging in to any other service in the domain, > and her AD record doesn't look any different than any other. > > All I've found searching the list is 'this is LDAP configuration issues'; we > haven't run into any other person on the domain with this issue. > > Any ideas?
I ran into a similary problem using OpenLDAP. However, it wasn't related to just one user, it would occur on all users. What I did to fix the error on my side was the following command: defaults write sogod SOGoLDAPQueryTimeout 30 My hope is that will fix your issue too. I suspect a bug in the caching mechanism for SOGo. Best Regards, Jason -- Jason Wohlford <ja...@wohlfordcompany.com> <http://www.wohlfordcompany.com/> 334.322.1491 -- users@sogo.nu https://inverse.ca/sogo/lists