Hi Thomas, re-run sogo-tool with option -v: sogo-tool -v manage-eas listfolders ...
With this option the output will show the IDs of synced mails. Regards, Thomas -----Ursprüngliche Nachricht----- Von: users-requ...@sogo.nu <users-requ...@sogo.nu> Im Auftrag von Thomas Mager Gesendet: Sonntag, 1. November 2020 23:08 An: users@sogo.nu Betreff: Re: [SOGo] ActiveSync folders and mails missing Hi Thomas, thanks for your fast response. I have set "SOGoEASDebugEnabled = YES" now and also removed SOGoMaximumSyncWindowSize setting in sogo.conf. When I createa new Gmail-App-Account on my Android Phone I can see all folders now but when I enter the folders there are not all mails which I can see in the same folder in my Dovecot IMAP server or in the SOGO Webinterface. I tried to analyze the sogo.log but I cannot find the reason why not all mails of this folder are synchronized with ActiveSync. I also tried "sogo-tool manage-eas listfolders username <Android-DeviceID>" and there I can see all folders for the account listed correctly. For example, there is the folder named Baumschule under the Inbox and in the directory cur of the IMAP-server I can see that there are 141 messages in that folder. When I log into the SOGo-Webinterface there are all 141 messages listed in the folder Baumschule. On my Android-Phone there are only 2 messages listed in that folder. Regards, Thomas Am 01.11.2020 um 13:56 schrieb "T F" (t...@aon.at): > Hi Thomas, > set "SOGoEASDebugEnabled = YES" and check the response to the > FolderSync-requests sogo.log after configuring a new a account on your mobile > device. > > If SOGoMaximumSyncWindowSize is defined in sogo.conf remove it and test again. > > Checking the output of "sogo-tool manage-eas listfolders UserA <DeviceID>" > might help to better understand be problem. > > Regards, > Thomas > > -----Ursprüngliche Nachricht----- > Von: users-requ...@sogo.nu <users-requ...@sogo.nu> Im Auftrag von > Thomas Mager > Gesendet: Sonntag, 1. November 2020 00:42 > An: users@sogo.nu > Betreff: [SOGo] ActiveSync folders and mails missing > > Hi, > > I have a SOGo-Server (V5.0.1) running with CentOS 8 and Dovecot IMAP server. > In the SOGo Webinterface I can see all folders and mails of my account but > when I use ActiveSync with Outlook 2019 or with my Android Smartphone some > folders of the account are missing and I have some folders where mails are > missing. I found some similar posts in the mailing list archive but I could > not solve the problem with one of the solutions. > > When I debug with "IMAPDebugEnabled = YES" I can see that entries like > > S[0x557282344aa0]: * LIST (\HasNoChildren \UnMarked) "." > INBOX.Baumschule > S[0x557282344aa0]: * STATUS INBOX.Baumschule (X-GUID > f033170b66dd925f661a0000462fefb1) > > where I can see that the subfolder Baumschule under the inbox is found but > this folder for example is not listed in Outlook 2019 or on the Android > smartphone Gmail app over ActiveSync. > > Has anyone an idea what I can check to find a solution for this problem? > > Regards, > Thomas > > > -- > users@sogo.nu > https://inverse.ca/sogo/lists > -- users@sogo.nu https://inverse.ca/sogo/lists -- users@sogo.nu https://inverse.ca/sogo/lists
