Loren and Chris, thanks for your replies. I am aware of SA, I have been using it from a very long time ago - having it well trained and updated - as best as I can.
I understand about all issues you both mentioned about a raw SA and other solutions out there. I post such inquiry to the list because some prospects of mine very often tend to compare feature-by-feature (nonse, IMHO) and - thanks to MS culture - have doubts about a solution with no helpdesk phone at the "other side of the box". My intention was to have some external opinion - magazine, site review, you name it - saying that when summing up cost/benefit of SA comparing to other things out there, it is best by far (this is my opinion). Regards. __________________________________________________________________________ UOL Fone: Fale com o Brasil e o Mundo com até 90% de economia. http://www.uol.com.br/fone
