On Thu, 26 May 2005, jdow wrote:
> From: "Kevin Peuhkurinen" <[EMAIL PROTECTED]>
[snip..]
> > putting me on hold for another 30+ minutes while they try to track down
> > a second level support person.
>
> That's 30 minutes....
>
> > On the other hand, I had a question about SpamAssassin the other day
> > that I couldn't figure out so I posted to this list. Within two hours
> > one of the developers had responded. You just can't buy that kind of
> > support.
>
> 2 hours is better than an hour and a half?
>
> {O,o} (Yes, I know that you were free to do other stuff while "on
> hold" with SpamAssassin. The numbers just sort of tickled me.)
Yes, but don't forget, while Kevin was "on hold" waiting for his
SA support message -he- got to pick the music that he listened to
rather than being forced to listen to the commercial vender's 'elevator
muzak' and ads, makes the price all the easier to take. ;)
--
Dave Funk University of Iowa
<dbfunk (at) engineering.uiowa.edu> College of Engineering
319/335-5751 FAX: 319/384-0549 1256 Seamans Center
Sys_admin/Postmaster/cell_admin Iowa City, IA 52242-1527
#include <std_disclaimer.h>
Better is not better, 'standard' is better. B{
