Tim Jackson wrote:
No, it's *not* normal in the slightest. Why on earth are they the registrant of the domain? They are making trouble for themselves (and their customers) if they are making themselves the Registrant of customer domains. (As you can see in this case). Technical contact, sure. Billing contact, quite possibly. Nameservers? Sure. Registrant? No. That's highly unusual and I'm not quite sure why you (or anyone else) are even accepting someone else being the owner of your domain.
I agree fully. If your hosting provider insists on being the registrant of your domain, run. Run far away. A friend of mine got burned this way by a hosting company. Their reliability was poor so he switched providers, and they held on to "his" domain name out of spite. He never did get it back from them.
