I read the link Matt provided, it has this statement in the document that looks to pertain to "starting from scratch", if you decide to do that:
"Now, with that said, it IS possible for the AWL to be polluted and cause problems. Generally this is the result of past misconfiguration or scoring problems that have since been fixed, but the AWL retains the old average and causes score problems, pushing things onto the wrong side of the spam/ham threshold line. If you have this problem, you can use spamassassin --remove-addr-from-whitelist to remove any prior knowledge about a given address from the AWL database. If you consult the main spamassassin manpage, there are other commands to force an AWL entry towards the black or white, but use these somewhat cautiously." Robert -----Original Message----- From: Irina [mailto:[EMAIL PROTECTED] Sent: Thursday, January 12, 2006 10:28 AM To: users@spamassassin.apache.org Subject: Re: AWL and trusted_networks Matt, Thank you for your reply. To everybody else who got on this topic and helped Robert :-))) Does the score score ALL_TRUSTED -1.360 work only with trusted_networks <IP_addresses> ? As I mentioned I had the problem with AWL and turned it off. I now tend to enable it, but am afraid it has old scores in it. - Is there any way to display what it has? - Do you think I should zero out everything in AWL and start from scratch? How do I do that? Thank you for the help. I appreciate it very much. Irina ====================== ----- Original Message ----- From: "Matt Kettler" <[EMAIL PROTECTED]> To: "Irina" <[EMAIL PROTECTED]> Cc: <users@spamassassin.apache.org> Sent: Thursday, January 12, 2006 11:35 AM Subject: Re: AWL and trusted_networks > Irina wrote: > > Hello all, > > > > We getting much more spam lately than used to. I am looking at SA and > > seeing few things that either don't work properly or have not been set up > > (my fault I have to admit). I will start from a simple question. > > > > At some point we had a problem with AWL giving a positive score to our users > > forcing messages to be marked as spam. I disabled it. Later on I enabled > > trusted_networks which works ok (it give a minus score when I am sending a > > message). > > > > Here is my question. If trusted_networks are set right, will it ever > > give/add a positive score to AWL? > > Yes, it will give positive scores sometimes. But those scores shouldn't be > significant. > > Please read: > http://wiki.apache.org/spamassassin/AwlWrongWay > > > Basically, adding positive scores to nonspam and negative scores to spam is > normal for the AWL. It's only a problem when things get pushed too far one way > or another.(as you saw) > > A poorly defined trusted_networks can cause the AWL to not be able to tell the > difference between someone actually sending mail and someone else spoofing them. > That can cause errant AWL learning of spoofed spam/viruses/etc as being sent by > the real person. > > I suspect that you might have had this happen at your site, and setting > trusted_networks correctly should prevent that from re-occurring. >
