First off, thank you for your responses, I've worked on this a little
more and am still have problems getting the error message pages to even
appear when the server side error is generated. Below is my web.xml


        <!-- Use Documents saved as *.xhtml for Facelets-->
        <context-param>
                <param-name>javax.faces.DEFAULT_SUFFIX</param-name>
                <param-value>.xhtml</param-value>
        </context-param>
        
        <context-param>
                <param-name>facelets.VIEW_MAPPINGS</param-name>
                <param-value>*.xhtml</param-value>
        </context-param>
....

<!-- Error configuration  -->
        <error-page>
                <error-code>404</error-code>
                <location>/error_pages/404.xhtml</location>
        </error-page> 
           
        <error-page>
                <error-code>500</error-code>
                <location>/error_pages/500.xhtml</location>
        </error-page>

Please let me know if I missed anything relevant.

Currently when an error (500) is generated all I get is a blank white
screen :(. I can go directly to the error pages both logged into the
system and not and I get the nice little "Something has gone wrong .."
custom error page that I've setup for this test...

Any ideas?

-Rob

-----Original Message-----
From: Kirchhoff, Florian [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, November 04, 2008 10:20 AM
To: Tomcat Users List
Subject: RE: Custom Error Messages (5xx and 4xx)

Rob,

First you need to gather the information about the exception, then send
it to who needs to know. You might want to be proactive and send it to
the support team regardless of what the users want...

One thing to lookout for is that depending on where you exception is
thrown the implicit "exception" variable may not be the one you're
looking for and you have to "unwind" the calling stack to find the root
cause. That's what Tomcat's default error page does. I found it
instructive to study the source of the ErrorReportValve in subversion:
<http://svn.apache.org/repos/asf/tomcat/tc6.0.x/trunk/java/org/apache/ca
talina/valves/ErrorReportValve.java>

Look into the "report" method to see how to use "exception.getCause()"
to get to the root cause.

I hope you find this useful.

Florian


> -----Original Message-----
> From: Serge Fonville [mailto:[EMAIL PROTECTED]
> Sent: Monday, November 03, 2008 4:44 PM
> To: Tomcat Users List
> Subject: Re: Custom Error Messages (5xx and 4xx)
> 
> Hi,
> 
> Look at
> http://java.sun.com/developer/EJTechTips/2003/tt0114.html,
> especially the text
> The string isErrorPage="true" causes the Web container to
> define a new
> implicit variable, "exception", that the JSP page can use
> in scriptlets or
> in custom tags. For example, the error page for the current
> example uses the
> "exception" object to report the name of the class that
> caused the
> exception:
> Basically when at the top of the jsp you specify
> isErrorPage=true, you have
> a variable exception that contains the thrown exception
> 
> Hope this helps
> 
> Regards,
> 
> Serge Fonville
> On Mon, Nov 3, 2008 at 10:31 PM, Rob Mercer
> <[EMAIL PROTECTED]>wrote:
> 
> > Hey all,
> >
> >                I'm trying to setup custom error messages
> in Tomcat
> > 6.0.14. I've got the following entry in web.xml:
> >
> >
> >
> > <!-- Error configuration  -->
> >
> >      <error-page>
> >
> >            <error-code>404</error-code>
> >
> >            <location>/error_pages/404.jsf</location>
> >
> >      </error-page>
> >
> >
> >
> >      <error-page>
> >
> >            <error-code>500</error-code>
> >
> >            <location>/error_pages/500.jsf</location>
> >
> >      </error-page>
> >
> > ....
> >
> >
> >
> > And I've got a much less scary set of pages setup but I
> was wondering if
> > there was a way to get the stack trace and error message
> information to
> > shoot to the support team if the user clicked an "email
> the support team
> > about this error message."  Any ideas on how I'd go about
> that?
> >
> >
> >
> > Additionally, is there a way to setup a 5xx page? Just a
> page that
> > handled all 500 pages? Like a web.xml shorthand?
> >
> >
> >
> >
> >
> > Thanks ahead of time!
> >
> >
> >
> > Rob M
> >
> >


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