I read today that iProvo is having financial trouble [1]. They're complaining that they only have half of the subscribers that they had projected. I'm really not surprised. They stink.
IProvo just became available in my area, so I called up MSTAR to see how to sign up. They said that the city has imposed a regulation that all apartment complexes with more than 10 units have to sign up for iProvo as a group (and everyone has to go with the same ISP). I went and talked to the manager of the apartment complex, who it turns out has been talking to both Veracity and MSTAR. She's spent hours on hold and has been treated pretty badly, especially for someone who has nearly 500 residents. Even though iProvo advertises 10 mbps, they can only offer 1 mbps _for the entire complex_, and they want to charge $40,000 upfront for installation ($333 per apartment). If (a) you don't provide a worthwhile service, (b) you don't let individuals sign up, and (c) you make sure groups can't afford to sign up; then how can you possibly be surprised when you fail? [1] http://www.sltrib.com/utah/ci_3533798 -- Andrew McNabb http://www.mcnabbs.org/andrew/ PGP Fingerprint: 8A17 B57C 6879 1863 DE55 8012 AB4D 6098 8826 6868
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