You might not have the AT&T version of the phone. Those haven’t included sim 
eject tools since the 3G S.

> On Sep 27, 2015, at 2:07 PM, Fazil <fzlmahmoo...@gmail.com> wrote:
> 
> The sim goes in to a tray and this little bar of flexible mettle pushes this 
> sim-tray in place and locks there.
> HTH.
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Paul Hunt
> Sent: Sunday, September 27, 2015 11:18 PM
> To: viphone@googlegroups.com
> Subject: Re: Want to be certain erase phone
>  
> I've never seen a sim tool. What do they look like?
> 
> On Sep 27, 2015, at 12:57 PM, Fazil <fzlmahmoo...@gmail.com 
> <mailto:fzlmahmoo...@gmail.com>> wrote:
> 
>> This is my second IPhone and both of them have SIM card tool.
>> HTH.
>>  
>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
>> [mailto:viphone@googlegroups.com <mailto:viphone@googlegroups.com>] On 
>> Behalf Of SoonerAnnie
>> Sent: Sunday, September 27, 2015 6:15 AM
>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>> Subject: Re: Want to be certain erase phone
>>  
>> I have removed three new, never used iPhones from their original boxes but I 
>> have never, ever, ever found the SIM card tool in an iPhone box! Where do 
>> they hide it? Smile! Thank God for paper clips... 
>>  
>> ----- Original Message ----- 
>> From: Gmail <mailto:englishride...@gmail.com>
>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>> Sent: Saturday, September 26, 2015 3:02 AM
>> Subject: Re: Want to be certain erase phone
>>  
>> Tracey, as this 9 to 5 Mac article I've pasted below illustrates, wiping 
>> your iDevice of data is more complex now than before.
>>  
>>  
>> If you’re thinking of selling or trading in your current iPhone ahead of the 
>> iPhone 6S’s release, you probably know that you’ll need to wipe your device 
>> before a buyer can use it free and clear. Prepping an iPhone for resale used 
>> to be almost as easy as hitting a “reset” button in the iPhone’s settings 
>> menu. But over the past few years, the process has become more complex 
>> thanks to new security, wallet, and cloud-dependent features such as 
>> Activation Lock, Apple Pay and iTunes in the Cloud. Completely removing all 
>> of your personal items from your iPhone — and your iPhone from Apple’s 
>> servers — requires extra work.
>> Today, I’m going to walk you through the process of thoroughly scrubbing 
>> your iPhone prior to resale. There are 9 steps to take to make sure your 
>> device is cleaned up and ready to sell to its next owner. Here they are…
>> [1] Erase All Content And Settings. The first, easiest, and best-known step 
>> in wiping your iPhone is found within the Settings app at the bottom of the 
>> General menu: click on Reset, then “Erase All Content And Settings.” (I’d 
>> suggest taking this step only after using iTunes to do two complete, 
>> encrypted backups of your iPhone to your computer. If you’re planning to 
>> move from iPhone to a non-Apple smartphone, follow Apple’s guide to 
>> deactivating iMessage before erasing your phone, as well.)
>> You will be prompted to enter your iPhone’s passcode, then told that “this 
>> will delete all media and data, and erase all settings.” If you press the 
>> Erase iPhone button, iOS will ask you for your iCloud account password to 
>> “erase this iPhone and remove it from your [iCloud] account.”
>> You’ll be surprised at how quickly the iPhone is wiped — as soon as you’ve 
>> entered your password and hit erase, you’ll get a notification email on your 
>> account’s other devices that Find My iPhone was disabled, and it should take 
>> only a couple of minutes for the wiped iPhone to display “Hello” and “Slide 
>> to Set Up” text. Is the erasure secure? Well, all of the iPhone’s memory is 
>> protected using AES-256 encryption, and hitting the Erase iPhone button 
>> destroys the encryption key. Several security companies have tried to offer 
>> ‘secure erase’ tools that more aggressively scrub the iPhone’s memory, but 
>> Apple has shut those tools down as ‘misleading,’ noting that the encryption 
>> is effectively unbreakable. Hitting the Reset button leaves the former 
>> contents of your device all but completely impossible to recover by a 
>> subsequent owner. But you’ll be able to get everything back from your 
>> computer’s encrypted iTunes backup, should you need it.
>> [2] What About Activation Lock + Disabling Find My iPhone? As shown above, 
>> you can manually disable Find My iPhone by going into the Settings app’s 
>> iCloud menu, pressing the Find My iPhone “On” button, flipping the Find My 
>> iPhone switch to off, and entering your iCloud password. But if you use the 
>> Erase All Content And Settings feature above, this step is automatically 
>> handled for you when you enter your iCloud password at the end of the 
>> process. Either method will disable your iPhone’s “Activation Lock,” the 
>> security system that allows you to locate, remotely wipe, and send signals 
>> to an iPhone no longer in your possession. Any purchaser of a used iPhone 
>> will expect you to have taken this step (or more wisely, the step above) 
>> before selling your device.
>> [3] Apple Pay/Credit Card and Touch ID Fingerprint Wiping. If you’re using 
>> an iPhone 6, iPhone 6 Plus, or newer iPhone, erasing your iPhone will 
>> automatically purge whatever credit cards and fingerprints you’ve stored in 
>> your iPhone. (Even attempting to disable fingerprint protection for your 
>> device will prevent it from storing cards for Apple Pay.) You will probably 
>> receive a collection of emails from your banks noting each “Virtual card” 
>> that has been “deleted from Apple Pay,” and you may also receive notices of 
>> the card’s deletion from your Apple Watch. If you want to manually remove 
>> individual cards or fingerprints, the Settings app’s Touch ID & Passcode 
>> menu handles prints, and the Passbook & Apple Pay (iOS 8) or Wallet & Apple 
>> Pay (iOS 9) menu handles cards. But even if you delete cards for Apple Pay, 
>> your iPhone can still store card numbers for Safari web transactions; they 
>> can be deleted under Settings > Safari > AutoFill > Credit Cards.
>> [4] Carrier Lock + Clearing The ESN/IMEI/MEID. Buyers of used iPhones want 
>> to avoid purchasing devices that are either stolen, or still under contract 
>> with a cellular company. The status of an iPhone can be checked using a 
>> device-specific serial number that’s called an IMEI (International Mobile 
>> Equipment Identity) number, ESN (Electronic Serial Number), or MEID (Mobile 
>> Equipment Identifier). IMEIs have traditionally been used by GSM networks 
>> (AT&T/T-Mobile), while ESN/MEIDs are traditionally used by CDMA networks 
>> (Verizon/Sprint). Fourteen or fifteen digits long, the number can be found 
>> in Settings > General > About > IMEI or MEID.
>> If you purchased your iPhone without a contract or have fully paid off your 
>> contract, the serial number should be free and clear for transfer. Should 
>> the phone be locked to a specific carrier, you can contact the carrier to 
>> request that it be carrier unlocked prior to selling it, which will 
>> dramatically boost its trade-in value at services such as Gazelle. If you 
>> bought your iPhone used, or were given the phone by a family member, this 
>> free serial number checker can let you know if the serial number is clear, 
>> giving you a sense of reported ownership/theft issues with your device. If 
>> your phone’s serial number isn’t clear, contact your cellular provider to 
>> get the device paid off. And if you’re trying to sell a stolen phone… return 
>> it.
>> [5] iCloud. As it turns out, erasing your iPhone only partially removes it 
>> from your iCloud account. Using your Mac, go to OS X’s Apple menu, choose 
>> System Preferences, then choose iCloud and click Account Details.  Select 
>> the Devices tab, then highlight your iPhone, and choose Remove From Account. 
>> Then hit Done. I found my iPhone 6 Plus on the list twice, for reasons 
>> unknown.
>> [6] iTunes in the Cloud. In one of its more confusing branding efforts, 
>> Apple in 2011 introduced both iCloud — an email, backup, and data 
>> synchronizing service — and iTunes in the Cloud, a virtual media locker that 
>> allows you to download previously purchased iTunes content for free. 
>> Surprisingly, removing an iPhone from iCloud doesn’t remove it from your 
>> iTunes in the Cloud account. To do that, you’ll need to open iTunes, go to 
>> your account (currently next to the Search bar, signing in with a password 
>> under Account Info), scroll down to iTunes in the Cloud, and choose Manage 
>> Devices. When you see your old iPhone on the list, hit the Remove button. 
>> This will free up one of your 10 allocated media sharing spaces, and enable 
>> the iPhone to be registered by someone else for iTunes in the Cloud.
>> Note that I went to do this for my iPhone, purchased in October 2014, and 
>> found that the Remove button was grayed out. This was a bug with Apple’s 
>> system: the iTunes rule is that “computers and devices can be associated 
>> with a different Apple ID once every 90 days,” but my iPhone was in 
>> continuous use for 10 months. I had to contact iTunes customer support to 
>> get the iPhone manually removed from my account. Three emails and two phone 
>> contacts later, it wasn’t 100% resolved, so hopefully your Remove button 
>> works properly.
>> [7] Apple ID: Manage Trusted Devices. Yes, there is yet another place where 
>> your iPhone may be linked to an account online: Apple’s identify 
>> verification web site at AppleID.apple.com <http://appleid.apple.com/>. Once 
>> you log into your account, which may be protected with two-factor 
>> identification — a password on your Mac, then another one-time password sent 
>> to your choice of “trusted devices” — you can click on Password and Security 
>> to “Manage your trusted devices” by hitting the “Add or Remove Trusted 
>> Devices” button. Your old iPhone will probably be on this list, and you can 
>> remove it by hitting the “Remove” button. This will prevent your iPhone from 
>> acting as a device to verify your identity for any two-factor authentication 
>> process.
>> [8] Remove The SIM Card. If you’ve gone through everything above, you’ve 
>> done pretty much everything necessary to scrub your iPhone’s onboard data, 
>> cloud associations, and carrier contract before resale. There are only a few 
>> final physical steps to get it ready to send out to someone. The most 
>> critical is to remove your SIM card from the iPhone by using either Apple’s 
>> included SIM card tool or a paperclip to pop the side compartment open. 
>> Place the card in a safe place for transfer to your next phone.
>> [9] Physical Cleanliness. It would be nice (and likely maximize your 
>> trade-in/resale price) to have your iPhone looking as close to new as 
>> possible. You can use two lightly dampened microfiber cloths to clean the 
>> visible exterior surfaces, first gently removing any crusted-on debris, then 
>> wiping the glass and metal or plastic down softly. Don’t get the cloths near 
>> speaker, microphone, or accessory port holes; leave them alone. After that’s 
>> done, assemble the iPhone’s pack-ins, such as its earphones and/or earphone 
>> case, wall charger, and USB cable, preferably with the original box. If 
>> they’re looking good, you can take photos and list your iPhone on eBay, or 
>> skip the photos and sell your iPhone to a company such as Gazelle.
>> More From This Author
>> Check out more of my editorials, How-To guides, and reviews for 9to5Mac 
>> here! I’ve covered a lot of different topics of interest to Mac, iPad, 
>> iPhone, iPod, Apple TV, and Apple Watch users. I’ve recently discussed the 
>> 10 reasons to upgrade to the iPhone 6S, and how to get the best iPhone 
>> trade-in price to help buy an iPhone 6S.
>> 
>> Link:
>> http://9to5mac.com/2015/08/25/how-to-safely-prepare-wipe-your-iphone-for-resale-trade-in/
>>  
>> <http://9to5mac.com/2015/08/25/how-to-safely-prepare-wipe-your-iphone-for-resale-trade-in/>
>>  
>>  
>> Thanks,
>> Ari
>> 
>> On Sep 25, 2015, at 11:06 PM, Traci Duncan <our4p...@gmail.com 
>> <mailto:our4p...@gmail.com>> wrote:
>> 
>>> Hi group,
>>> 
>>> Sheesh, a bit of a bumpy tech ride for me today.  I want to be certain I 
>>> have erased my iPhone 5s completely.
>>> 
>>> I tried the easy route of reset & erase all data, but I kept getting 
>>> restriction passcode errors.  So, I did a bit of a stupid move & put my 
>>> phone in recovery mode to restore.  Once I saw how long that would take, I 
>>> used find my iPhone to erase the device.  Effectively, doubling up methods 
>>> & complicating things.
>>> 
>>> My phone successfully restored & updated, & acted like a lost device, which 
>>> needed the owner’s Apple ID & password.  I went to iCloud & find my iPhone, 
>>> then removed my iPhone 5s from my account.
>>> 
>>> From what I understand, my device should be erased & ready for a new owner. 
>>>  The only information it holds for sure is my guest wireless network 
>>> details, because I entered them in to see if someone could start the 
>>> activation process.
>>> 
>>> What is your advice so I can be certain I can turn this phone into Verizon? 
>>>  Clean & free of personal data.
>>> 
>>> Thank you,
>>> Traci
>>> 
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