I'm doing more and more shopping on the iPhone. Not that I go to it as a first 
resort, but recently, the Windows side was just so problematic, that I ended up 
finishing a transaction on the iPhone. I had to get a sympathy card for someone 
while I was away from home, and I ended up going to the site that the family 
was dealing with, picking a card from there and sending it; it was great! I 
realize that people a lot of times don't have alternative options; I am 
grateful that I do. The Windows side seems to be getting more and more 
complicated. I need to work on getting a little more comfortable with my 
MacBook air that I've had since 2013. I guess I am more prone to go to the 
iPhone if I can't do something on windows, since, even though sometimes it can 
be interesting getting edit boxes and Pop-ups to work, most times I can, and 
it's just so nice from wherever having a hand-held device to do things.

On Nov 16, 2015, at 2:15 PM, Mary Otten <motte...@gmail.com> wrote:

I have a Mac, so I have no clue about how it works on the Windows side. But 
can't you do it on an iPhone or an iPad? I assume that since this is the iPhone 
list, you all have iPhones. Hence the question. Not saying it shouldn't be 
doable on windows. Just wondering whether using your phone or other eye device 
might not work fine in the meantime.
Mary


Sent from my iPhone

> On Nov 16, 2015, at 12:13 PM, Kimber Gardner <kimbersinbox1...@gmail.com> 
> wrote:
> 
> Any idea if it's easier with another browser or maybe with NVDA rather
> than Jaws?
> 
> I was able to get it done with sighted help. But that shouldn't be necessary.
> 
> 
> 
>> On 11/16/15, Larry Lumpkin <llump...@austin.rr.com> wrote:
>> I have gotten my payment info updated but it is  very difficult.  If you
>> have jaws and turn off virtual mode with control-z, that might help.
>> 
>> 
>> -----Original Message-----
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
>> Of Kimber Gardner
>> Sent: Monday, November 16, 2015 2:00 PM
>> To: idevices <idevi...@gatewayfortheblind.com>
>> Cc: viphone <viphone@googlegroups.com>
>> Subject: Nearly impossible to update/verify payment information in iTunes
>> 
>> Please forgive the cross post, but this issue could negatively impact a lot
>> of iTunes users.
>> 
>> Yesterday I was asked to verify my payment information in iTunes. But when I
>> attempted to do it, I was unable to complete the required fields for credit
>> card expiration or to check the appropriate radio button for my chosen
>> card.
>> 
>> When I wrote to Apple accessibility, I received the following response.
>> 
>> "Hello,
>> Thank you for your email. At this time Apple includes support for the
>> Window-Eyes screen reader in iTunes. Other screen readers may require an
>> update.
>> If you find that another screen reader is not working correctly, please
>> check with the application developer to see if they have an update for the
>> software.
>> 
>> Apple Accessibility"
>> 
>> 
>> What kind of response is that?
>> 
>> Please write to Apple about this issue.
>> 
>> Best,
>> Kimber
>> 
>> --
>> Kimberly
>> 
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> 
> 
> -- 
> Kimberly
> 
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