Not true, if you accidently drop your phone in the lake while canoeing and you can get it back Apple Care wil replace the phone as long as you pay whatever fee it is you have to pay yourself. Maybe it's not covered with the normal 1-year warranty, but if you buy Apple Care Plus which is the correct name then it is covered. The damage I did to my 5S last year when I bend it was entirely my fault and I got a replacement without any problem.
-----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Shaf Sent: Thursday, January 7, 2016 1:13 PM To: viphone@googlegroups.com Subject: Re: Lost iPhone 6S - insurances do sometimes pay Apple Care does not cover water damage. Sorry about your phone, glad you got a replacement with no hassle! On 1/7/2016 8:41 PM, Sieghard Weitzel wrote: > Hi all, > > > > So, for those who didn’t read this before, I was visiting my family > who own a working cattle ranch in northern British ?Columbia over Christmas. > I went for a walk at -28 Celsius on December 22 and after getting to > the end of the 1.3 Km long driveway of the ranch I realized my > brandnew iPhone 6S was no longer in the chest pocket of my jacket. To > make a long story short, I went home and immediately tried “Find my > iPhone” using my wife’s iPhone 6 and also tried to call my number. > Calls went straight to voice mail and my iPhone showed as offline and > I guess it is not too surprising that the phone would have turned > itself off in these temperatures. > > My brother, sister in law and several of my nephews spent hours and > hours searching the driveway, snow on the gravel driveway itself was > compacted and next to it was maybe 10 inches of snow. We even bought a > metal detector and searched certain spots where my tracks indicated I > had walked into some deeper snow but after a total of at least 12 or > 15 hours of searching over several days the iPhone remained > mysteriously lost. There is, by the way, no way somebody may have > found it and taken it because the ranch is very remote and nobody else > drove along that driveway. > > I guess there is a small chance my new guide dog who was running > around off-leash found it on the ground and thinking it was a toy or > something picked it up and after carrying it off a ways may have dropped it. > > > > Anyhow, now that the holidays are over, I contacted my insurance > broker since I added a small add-on policy to my home insurance which > is supposed to cover my iPhone in case of loss or theft which are > situations where Apple Care will do nothing for you. I added this > policy a few years ago when I travelled to the Philippines quite a bit > to visit my then girl-friend and now wife because in countries like > this phone theft especially of an iPhone is very common. The policy is > I think about $30 a year and has a $100 deductable. > > I explained the situation to my insurance broker, they called the > insurance company and registered a claim, a few hours later I received > a call from a very friendly young lady to whom I explained everything > again while she was recording it and taking notes. Once that was done > she told me right then and there that they would cover replacement > cost of up to $1,029 which is the cost of an iPhone 6S 64 Gb here in Canada. > > I had bought the phone on contract for $480, but the insurance company > will cover full replacement cost and she told me I can basically go > ahead and order a new phone, submit the invoice once I have it and I > will then get a cheque for $1,029 + applicaple taxes and less my $100 > deductable. She also said I was free to purchase any iPhone and if I > decided to buy a more expensive model I would still get the cheque but > of course anything on top of what my 6S cost would be my responsibility. > > > > I must say that I was very impressed wit the coverage and the service > I received. For once I did not feel like I was treated like a criminal > which sometimes seems to be the case when you try to claim something > from an insurance company who often will try to do anything so they > don’t have to pay. After having had a chance to use my Mom’s iPhone 6S > Plus I decided I’d spend the extra $130 and I ordered a 64 Gb space > grey iPhone 6S Plus, of course I also had to shell out the cost for a > new Apple Care plan so in the end it will cost me $300 or so to > replace the lost phone, but still better than nothing. Of course there > is a small chance we may find the lost phone in April or so when the > snow is gone and since I also have Apple Care for it, I guess I could > theoretically get a replacement from Apple since I assume that after 4 > months in the snow and going through the melting process my 6S won’t > work any more. If it still does work I’ll be sure to contact Apple to > tell them how tough their phones are **smile**. > > Just received a ship notification for my new phone an hour ago, so I > should get it some time next week. > > > > Best regards, > > Sieghard > > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact > the owners or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn > - you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to viphone+unsubscr...@googlegroups.com > <mailto:viphone+unsubscr...@googlegroups.com>. > To post to this group, send email to viphone@googlegroups.com > <mailto:viphone@googlegroups.com>. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
