Hello Wayne, Do you know if the songs are actually gone from your music library, or is it just your playlists that are messed up? I’ve used iTunes Match, and now Apple Music, since they first became available. I’ve seen lots of issues with the contents of playlists suddenly being lost and unfortunately the damaged playlists quickly propagate to iTunes for Windows and Mac.
If you have a copy of iTunes that has a correct copy of your playlists, then you can use that machine to recover them. Disable the internet connection, fire up iTunes, and export all of your playlists which you can do by going into the file menu while focussed on a playlist, choosing the library submenu, then choosing the “export playlist” option. This will be a backup, and I’d recommend doing this every now and then. Then, duplicate all your playlists, which can be done from the context menu while focussed on a playlist. Give them slightly different names. Then, you can re-establish the internet connection and let your new playlists sync up to the cloud and this should happen correctly. If it does, you can eventually delete the old playlists. If it doesn’t, you have the exported playlists as a backup. If the playlists are already corrupt on all your machines, there’s one more thing to look at. iTunes regularly creates a file called iTunes Music Library.xml which is located in your iTunes directory. It contains the contents of your playlists along with other info about your iTunes library. If you happen to have an old version of this file from a backup (e.g. if you use Time Machine on a Mac), you can re-import it into iTunes which will recreate all your playlists. I believe you do this from the “import playlist” item in the library submenu under the file menu. If the songs are completely gone from your library, then I’m not sure what to say. Either way, be sure to let Apple know that these issues are happening! This Email is very brief so please let me know if you want clarification on anything. It is based only on my personal experience of dealing with these issues every now and then, so if you try to follow these instructions and you lose music or data, I very much apologize. Cheers, Grant > On Mar 22, 2016, at 6:16 AM, Wayne Merritt <wcmerr...@gmail.com> wrote: > > Greetings all. I updated my iPhone 6S to iOS 9.3 last night. Last fall > I had signed up for iTunes Match in order to keep all my songs in a > digital locker in the cloud and take with me to future phones. I've > done several iOS updates since then without a problem. Last night > though, to my utter shock, nearly all of the 4,200 songs in my > collection, along with the around 800 songs that I have added to > playlists from Apple Music, had disappeared. Over the last few months, > I have setup several playlists for different things, like love songs, > worship music, Christmas music, and "all songs" which has everything > in my collection. It was quite a shock to see the All Songs playlist > go from around 4,200 songs to 139 songs, or the Hard and Heavy > playlist go from 330 songs to just 2 songs. I've got the 4,200 songs > on an external drive, but not the Apple Music that I've saved. I've > spent a long time tediously deleting what I don't want from my > collection and don't look forward to doing it all over again. Short of > doing a complete restore, does anyone have any ideas how I can get my > music back from iTunes Match? I'm not sure if this is specific to > iTunes Match or Apple Music since I subscribe to both. Whatever the > case, it is extremely frustrating and makes me wonder if iTunes Match > is worth the time, especially if the songs are going to suddenly > disappear after 5 or 6 months. > > On a related note, does anyone use Google Play Music and if so how do > you like it? What do you like and not like about Play Music? It looks > similar to the Apple offerings, except that with Play Music, you can > store up to 50,000 songs for free. That alone is tempting. > > Best, > Wayne > > -- > Follow me on Twitter at: > www.twitter.com/wcmerritt > My website: > www.wayneism.com > My book list: > www.wayneism.com/books.php > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
