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> On May 15, 2016, at 16:20, Sieghard Weitzel <siegh...@live.ca> wrote: > > The reviews between two of the big cloud-based phone service companies, > Ringcentral and Grasshopper, seem to indicate the both have comparible > features, but a slightly different approach. It seems Ringcentral’s support > is rated somewhat better although I tried Ringcentral a few years ago and > wasn’t overly impressed. As with many companies and this is mentioned online, > Ringcentral is outsourcing support mostly to the Philippines and I certainly > had a few people on the line back then where there was a bit of a language > barrier. Grasshopper claims their support is in the US (Florida) and that > they encourage customers to call support any time whereas Ringcentral > encourages customers to use the Ringcentral.com for support first and only if > really necessary to call support. > > My guess is that Grasshopper may have stepped up a bit because in todays > connected world online reviews can be very damaging and I don’t think in the > long run any company can afford to have consistently bad reviews. I signed up > for a Grasshopper toll free number and will try it for 30 days since they say > they have a 30-day money back guaranty. I have downloaded the app and it > seems very accessible where with Ringcentral there were a few issues if I > remember correctly. > > > Regards, > Sieghard > > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Michael Malver > Sent: Sunday, May 15, 2016 1:50 PM > To: viphone@googlegroups.com > Subject: Re: accessible 800 phone service? > > The American Council of the blind of Minnesota used to use grasshopper, and > we found they had absolutely horrible customer service. We use magicJack now, > but all we do is lie phone support. We don't meet or have mailboxes. > Hopefully, grasshopper has improved. It really did have some very cool > features. > > On May 15, 2016, at 10:12 AM, Scott Berry <sb356...@gmail.com> wrote: > > Why not take a look at www.grasshoper.com and see what they say. I think I > can refer you if you like what they offer. They have some really cool > features. > > > On May 15, 2016, at 9:09 AM, Ann Chiappetta <anniecm...@gmail.com> wrote: > > Hi, > Anyone know of toll free phone services? Our organization is looking for > one. This isn’t like teleconferencing, it’s for an information line. > TX > Annie > > Follow me: > www.thought-wheel.com > facebook: Annie Chiappetta Twitter AnnieDungarees > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to vhey Seagirt The support is US-based I can confirm that > iph...@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
