Their instructions recommend resetting the phone. This is perfectly possible with VO and should have been done else your data is still on the phone. You can determine if the phone is powered on by using the mute switch and if it vibrates, it's on. Also, if you triple click home after the reset, VO will activate.
Even if you did mistakenly leave the phone powered on and put it in the box, the worst that could happen is the battery would go flat. I have sold two phones to them and never had a problem. I'm sure experiences may vary. On Oct 1, 2016, at 7:53 AM, Kathy Brandt <katya20...@gmail.com> wrote: They said they were prepared to offer me $110 +5% for Amazon gift card option from my iPhone 5s. When I excepted the offer they sent me a nice box, in which I sent the phone, after removing from find my iPhone. Since using voice over, felt uncomfortable completely erasing the phone because of how I wouldn't know for sure when I had powered it off. Yesterday they sent me an email saying that the device was broken, wouldn't power on, and offering me $20, which I can except or reject by October 5. The device was working when I shut it down. I am sure that the screen curtain was off. I didn't think about adjusting the brightness, which I had at zero. I did an online chat with them, where I explained these things, and they said they would put it through reinspection and get back to me next week. Interesting how on their website they don't have a phone number, but I found one on Google, which I will have to see if it works. So, just wondered if any of you had experiences with gazelle? Had gotten a Nother phone from AT&T, which was prepared to offer 65, so I had tried gazelle thinking I would do better.😔 -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
