Hi 

Thanks Fanus, will have a look at that lot as well, mine is normally also 
turned off though, but will give it a try.

Jan

  ----- Original Message ----- 
  From: Fanus 
  To: viphone@googlegroups.com 
  Sent: Monday, October 31, 2016 4:29 PM
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


  Hello Jan
  I do not know if it will help but a few updates ago my 5S did the same trick. 
For some reason I decided to go into the privacy setting and I turned automatic 
updates off. It used to be off so why it came on again I do not know But after 
turning it off I could do the update. Why this caused the problem is not clear. 
  Regards
  Fanus


  From: Jan Kleinhans 
  Sent: Monday, October 31, 2016 3:25 PM
  To: viphone@googlegroups.com 
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

  Hi

  It's a 64 gb phone, 50,5 gb left on the phone.

  Jan

    ----- Original Message ----- 
    From: Richard Turner 
    To: viphone@googlegroups.com 
    Sent: Monday, October 31, 2016 2:34 PM
    Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


    I have not been following this thread. How much room do you have on the 
phone?
    Richard



    “By doing what you love, you inspire and awaken the hearts of others."
    - Satsuki Shibuya




    (Sent from my iPod 6)

    On Oct 30, 2016, at 11:43 PM, Jan Kleinhans <jhkleinh...@telkomsa.net> 
wrote:


      Hi

      Thanks for all the suggestions.  Indeed wi-fi is working, cellular data 
is off, and the phone can pretty much be used for anything else but for 
updating.  I will try some more during the day, before resetting the whole 
thing as a new phone, was hoping that would not be necessary.  Thanks all the 
same for helping.

      Jan

      ----- Original Message ----- From: "Shai" <shai...@gmail.com>
      To: <viphone@googlegroups.com>
      Sent: Monday, October 31, 2016 2:39 AM
      Subject: Re: Problems updating iPhone 6 over the air to ios 10.1



        Hello Jan,

        It sounds to me like you have done all that you could do to try to get

        the phone updated. Just to confirm, does your phone state that it is

        connected to WiFI in the status bar at the top of the screen after

        resetting network settings? Are you able to launch and browse the

        Internet with Safari? You might want to try disabling cellular data

        and seeing if you could do the update this way. That way you are sure

        that WiFi is connected. You can turn off cellular data in

        settings/cellular.

        If you still receive the same message, you will  have to reset the

        phone as new again to get it to update to iOS10.1.





        On 10/30/16, Jan Kleinhans <jhkleinh...@telkomsa.net> wrote:

          Hi all



          Because of some problems with my computer which is not relevant here, 
I

          tried updating my iPhone 6 to ios 10.1 over the air, but this seems 
to be a

          problem.  I get to the point where it starts downloading the update, 
then

          after about 5 minutes the message appears: "error downloading update" 
and I

          then can close it or retry.  Now, I have tried numerous times, same 
thing

          happening.  I have restarted the phone by switching it off, rebooting 
with

          the multiple presses of the power button, I've reset the network 
settings,

          no apps in the app switcher, but the same thing happens all the time. 
 It is

          a 64 gb phone, lots of memory free, so that also is not the problem.  
I have

          used the same wi-fi network to update my wife's iPhone 5S, and there 
were no

          problems whatsoever.  What might be the problem here?  When I got this

          phone, it was just after the release of Ios 10.  I then did a clean 
install,

          redownloaded the apps I needed from the app store, not using an old 
backup.

          So, short from setting it up as a new phone again, would there be 
something

          else that I could try?  It is also connected to power when I attempt 
this,

          so all those bases are covered.  Any help would be greatly 
appreciated.



          Jan Kleinhans



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