Tapping the power button just seems to be locking and unlocking the screen.  
I will keep trying though.  
Jen  

From: CD 
Sent: Sunday, September 16, 2012 8:54 PM
To: viphone@googlegroups.com 
Subject: RE: Need to unfreeze phone and don't know how

OK try tapping the power button about six times.  This should give you a reset. 
 It won't change anything on your phone but should unfreeze the screen.  
Someone told me to do that once and it worked when I had to do it.

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jen Colley
Sent: Sunday, September 16, 2012 5:52 PM
To: viphone@googlegroups.com
Subject: Re: Need to unfreeze phone and don't know how

 

I can get into app switcher but as soon as I go into anything it doesn’t seem 
to want me to clear it.  

I can get to the place where it says slide to power off or double tap but when 
I try to do this it just takes me back to the home screen.  

Just the slightest tap on something opens something else.  

Example tap on messages and reminders opens and clicks are gone too.  

Total weirdness.  

Jen  

 

From: CD 

Sent: Sunday, September 16, 2012 8:49 PM

To: viphone@googlegroups.com 

Subject: RE: Need to unfreeze phone and don't know how

 

Can you get in to your app switcher?  I would clear that out.  If you can't do 
that did you try to power down the phone and power it back up?

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jen Colley
Sent: Sunday, September 16, 2012 5:47 PM
To: viphone@googlegroups.com
Subject: Need to unfreeze phone and don't know how

 

Hi,  

Hi,  

All of a sudden my phone seems to be frozen.  

All my apps etc are there but the click sound that happens when you go between 
items isn’t working and when I just touch something slightly something else 
opens.  

I also have music on that I can’t seem to turn off.  I’ve plugged in the phone 
to itunes hoping that would fix but not so.  

What should I do next?  

Sorry for the vague description just haven’t seen anything like this before.  

Jen  

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