The other way you do it, hold the power and home button a the sane time for 20 
second. And then after that turn it on.

Sent from my iPhone

On Sep 16, 2012, at 5:59 PM, "Jen Colley" <jen.col...@shaw.ca> wrote:

> Tapping the power button just seems to be locking and unlocking the screen. 
> I will keep trying though. 
> Jen 
>  
> From: CD
> Sent: Sunday, September 16, 2012 8:54 PM
> To: viphone@googlegroups.com
> Subject: RE: Need to unfreeze phone and don't know how
>  
> OK try tapping the power button about six times.  This should give you a 
> reset.  It won't change anything on your phone but should unfreeze the 
> screen.  Someone told me to do that once and it worked when I had to do it.
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jen Colley
> Sent: Sunday, September 16, 2012 5:52 PM
> To: viphone@googlegroups.com
> Subject: Re: Need to unfreeze phone and don't know how
>  
> I can get into app switcher but as soon as I go into anything it doesn’t seem 
> to want me to clear it. 
> I can get to the place where it says slide to power off or double tap but 
> when I try to do this it just takes me back to the home screen. 
> Just the slightest tap on something opens something else. 
> Example tap on messages and reminders opens and clicks are gone too. 
> Total weirdness. 
> Jen 
>  
> From: CD
> Sent: Sunday, September 16, 2012 8:49 PM
> To: viphone@googlegroups.com
> Subject: RE: Need to unfreeze phone and don't know how
>  
> Can you get in to your app switcher?  I would clear that out.  If you can't 
> do that did you try to power down the phone and power it back up?
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jen Colley
> Sent: Sunday, September 16, 2012 5:47 PM
> To: viphone@googlegroups.com
> Subject: Need to unfreeze phone and don't know how
>  
> Hi, 
> Hi, 
> All of a sudden my phone seems to be frozen. 
> All my apps etc are there but the click sound that happens when you go 
> between items isn’t working and when I just touch something slightly 
> something else opens. 
> I also have music on that I can’t seem to turn off.  I’ve plugged in the 
> phone to itunes hoping that would fix but not so. 
> What should I do next? 
> Sorry for the vague description just haven’t seen anything like this before. 
> Jen 
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