No one is forcing you to install an update.  I have not done so and don’t plan 
too until the keypad issue is fixed for iphone 7.

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Pablo Cesar Morales
Sent: Tuesday, December 13, 2016 10:37 AM
To: viphone@googlegroups.com
Subject: RE: IOS 10.2 and phone keypad issues:

 

Guys,

I was like all of you. So mad with apple, with the fact that they breaks 
accessibility points that were working before and stop working. I was so mad 
because apple force you to install their IOs version, breaking the 
accessibility that we need, and we need to wait months until we are able to use 
our phone like we were doing before. Yes, I was so mad. I tried android, and I 
changed my mind. Apple is better.

Android is several towns behind than IOs regarding accessibility.

 

 

 

 

 

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
[mailto:viphone@googlegroups.com] On Behalf Of regina alvarado
Sent: Tuesday, December 13, 2016 11:03 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Re: IOS 10.2 and phone keypad issues:

 

 

mario, call support as Pete suggested. The more people who call the more it 
will be fixed. If not an option for you, please try Android. I have heard it is 
pretty good, though as with Apple there are some issues too. Please call Apple 
support not email, and help list traffic by helping not complaining, please.

 

Reggie and Lex

 


On Dec 13, 2016, at 8:06 AM, Mário Gabriel <mario....@gmail.com 
<mailto:mario....@gmail.com> > wrote:

        

 

How do you know that apple is looking to it?

Apple always looks, but never solves ...

Is that right?

 

cheers.

 

Às 11:43 de 13/12/2016, Amy Ruell escreveu:

Hello all, I see the behavior on my iPhone 7 as well. As most of the numbers I 
call are in my contacts, I don't have too much difficulty. However, if there 
are prompts involved, the only way to do this is to swipe to the keypad button 
and activate it.
Amy


Sent from my iPhone


On Dec 13, 2016, at 6:33 AM, Don Breda <don.br...@gmail.com 
<mailto:don.br...@gmail.com> > wrote:

Hi Sieghard.

I don't have the problem at all on my iPhone 6 s but my friend has a 7 and she 
does have the problem.

 

The problem is that the keypad disappears once the call is connected.

 

It happens if she uses Siri to make the call and it also happens if she goes in 
to the phone appp and selects the keypad dials the call manually as well.

 

Once the call connects the keypad disappears.

 

She is not a good iPhoneuser yet and by the time she fines and enables the 
keypad again its probably to late.

 

My phone does not do this at all.

 

Its frustrating when you need to tenter touch tones to answer menu prompts etc.

 

Many people have this issue and many don't.

 

Apple is looking in to it but I don't think they know why it happens for some 
and not others.

 

Thanks.

 

Don

 

 

 

On 12-Dec-16 3:52 PM, Sieghard Weitzel wrote:

Hi Don and others,

 

Is this something a lot of people experience? I haven't noticed any difference 
on my 6S Plus ever since I started using iOS 10, I am not using the current 
10.2 beta so unless it's a problem here, what is exactly the issue?

When I make or receive a call I may have to tap to bring up the keypad, but 
that has always been the case at times, but most of the time the keypad is 
there and I actually have to hide it if I want access to any of the other 
buttons.

 

Regards,

Sieghard

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
[mailto:viphone@googlegroups.com] On Behalf Of Don Breda
Sent: Monday, December 12, 2016 12:49 PM
To: VIPhone google group  <mailto:viphone@googlegroups.com> 
<viphone@googlegroups.com>
Subject: IOS 10.2 and phone keypad issues:

 

I supposeits to soon to tell but I am wondering if the issue where the keypad 
disappears on a phone call when it shouldn't has been resolved?

 

This is an issue appple is aware of but I suspect they haven't nailed it down 
yet so not getting my hopes up.

 

Don

 

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