Hi Keith,

Thanks for the suggestion, no joy. I’m still not getting a keypad on the phone.

> On Feb 25, 2017, at 9:27 AM, Kramlinger, Keith G., M.D. 
> <kramlinger.ke...@mayo.edu> wrote:
> 
> Try entering the watch passcode on the watch. Keith
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Paul Sandoval
> Sent: Saturday, February 25, 2017 10:19 AM
> To: viphone@googlegroups.com
> Subject: trouble updating Apple Watch
> 
> Hi everyone,
> 
> I just purchased a new Apple Watch yesterday and it has software version 3.1 
> running on it. I see there is an update to 3.13, and I am attempting to 
> update to it.
> The problem comes in when I am to enter my pass code on my iPhone. No key pad 
> shows up. I’ve even connected a bluetooth keyboard(which was not originally 
> paired with the phone). Even the bluetooth keyboard is unable to enter 
> numbers in this pass code box. Do I need to reset the watch, and will this 
> help? I’ve never seen this issue on my phone in over a year. 
> 
> 
> Thanks for your time.
> 
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