Keith, I was able to unlock the watch, and still no key pad, so I reset my watch, and paired it again. I then was able to update. Something was malfunctioning. Thanks again for your time
> On Feb 25, 2017, at 12:17 PM, Kramlinger, Keith G., M.D. > <kramlinger.ke...@mayo.edu> wrote: > > If I remember correctly, you need to enter the watch passcode on the watch > itself. This can be tricky because you probably have it on the charger at the > time you're being asked to enter the passcode. I may be wrong, but the > message to enter the passcode is coming through on the phone, but you need to > go to the watch being attached to the charger to enter the watch passcode on > the watch itself, and not on the phone (or before you take the watch off of > your wrist to attach it to the charger for the download to work).. It wan'ts > to know you're the watch owner > > I caution that I may be remembering this wrongly, but I do remember that at > some point I needed to enter the watch passcode on the watch, and not on the > phone. > > Keith > > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Paul Sandoval > Sent: Saturday, February 25, 2017 10:31 AM > To: viphone@googlegroups.com > Subject: Re: trouble updating Apple Watch > > Hi Keith, > > Thanks for the suggestion, no joy. I’m still not getting a keypad on the > phone. > >> On Feb 25, 2017, at 9:27 AM, Kramlinger, Keith G., M.D. >> <kramlinger.ke...@mayo.edu> wrote: >> >> Try entering the watch passcode on the watch. Keith >> >> -----Original Message----- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of Paul Sandoval >> Sent: Saturday, February 25, 2017 10:19 AM >> To: viphone@googlegroups.com >> Subject: trouble updating Apple Watch >> >> Hi everyone, >> >> I just purchased a new Apple Watch yesterday and it has software version 3.1 >> running on it. I see there is an update to 3.13, and I am attempting to >> update to it. >> The problem comes in when I am to enter my pass code on my iPhone. No key >> pad shows up. I’ve even connected a bluetooth keyboard(which was not >> originally paired with the phone). Even the bluetooth keyboard is unable to >> enter numbers in this pass code box. Do I need to reset the watch, and will >> this help? I’ve never seen this issue on my phone in over a year. >> >> >> Thanks for your time. >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. 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Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.