As Regina said, it can often help to simply delete the app and then download it again from the app store, sign in again and see if that makes a difference.
-----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of GARY WILLIAMS Sent: Sunday, September 17, 2017 2:05 PM To: viphone@googlegroups.com Subject: Re: Iphone question Yes, we do have to sign in with a password. We are gonna try and talk to someone in their tech department to see if they can solve some of our voice over problems. Thanks so much for your help. Do feel some better about it. Sent from my iPhone > On Sep 17, 2017, at 4:53 PM, Sieghard Weitzel <siegh...@live.ca> wrote: > > Not really, but I find it strange that a financial institution doesn't update > their up in over a year. Anyhow, if somebody theoretically could access your > iPhone then they still couldn't use your bank app because I assume you do > have to sign in with your account or bank card number and a password? They > would also need to know your bank password/log in credentials at which point > it would be much easier for somebody to simply log in via a web browser. I > really wouldn't worry, the iPhone is the most secure phone out there and > hacking is just not something you hear about. After all, even the US > government had one heck of a hard time to get access to the iPhone of that > guy who shot all these people in California and that was a much less secure > version of iOS as what we have now. > > > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > GARY WILLIAMS > Sent: Sunday, September 17, 2017 1:48 PM > To: viphone@googlegroups.com > Subject: Re: Iphone question > > Yes, we always close the app and have rebooted the phone. We looked to see > when the app was update and it was sometimes last year. They replaced the app > with a new app and it has never worked as well as the other app. There are > voiceover problems, but haven't had the problem we have had lately. Nothing > has been bothered in our accounts. But weird things happen and it just > worries me. Have you ever heard of an iphone being hacked? > > Sent from my iPhone > >> On Sep 17, 2017, at 4:24 PM, Sieghard Weitzel <siegh...@live.ca> wrote: >> >> Nothing you can check, did you simply try to login to your bank website on a >> computer? I actually for the first time had a situation where I logged into >> my Scotia account here in Canada with the app on the phone and all my >> accounts showed up but didn't give me a balance but showed N/A. I wasn't >> really worried about it as I assume it is a temporary glitch and so it was, >> today all was fine again. >> Have you tried to simply close all apps in the app switcher and reboot your >> phone? Did the app have a recent update? >> >> Regards, >> Sieghard >> >> -----Original Message----- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of GARY WILLIAMS >> Sent: Sunday, September 17, 2017 1:20 PM >> To: viphone@googlegroups.com >> Subject: Re: Iphone question >> >> Sorry about the delay in replying to this. >> The problem involved was in our banking app. We would be trying to log in >> and it would continue to say logging in and it wouldn't. Then when we could >> log in other weird things happed such as not being able to go in to certain >> accounts. We called the bank and they said it wasn't them. Then we called >> Apple and they never would answer the question. So, we began to wonder what >> would the phone do or act like if it had been hacked. Would we know and how >> would we know? Is their something you can check in the phone that would let >> you know if the phone has been hacked? >> Thanks for any input or suggestions that you might have. >> Nancy and Gary >> >> Sent from my iPhone >> >>> On Sep 16, 2017, at 10:58 PM, Sieghard Weitzel <siegh...@live.ca> wrote: >>> >>> Can you explain what is happening that makes you think that? >>> I don't think it's likely, but if you descrie the phone's behaviour it >>> might help. >>> >>> -----Original Message----- >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>> Of GARY WILLIAMS >>> Sent: Friday, September 15, 2017 10:53 AM >>> To: viphone@googlegroups.com >>> Subject: Iphone question >>> >>> Hi everyone, >>> Is there any way you could tell if your iphone had been hacked in to? >>> Thanks for your help. >>> >>> Sent from my iPhone >>> >>> -- >>> The following information is important for all members of the V iPhone list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. 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Your list owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/viphone@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to viphone+unsubscr...@googlegroups.com. >>> To post to this group, send email to viphone@googlegroups.com. >>> Visit this group at https://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >> >> >> . >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. 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Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > > . > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. 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Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. . -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. 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