When using the document channel, you really need to be about 16 to 18 inches above the page. I am not sure why, but I have about 99 percent success rate at that height, which is about 6 inches higher than KNFB reader needs. It does help to start with the camera centered on the page, and then slowly rase it up as straight as you can. You also want to make sure there is a good contrast between the surface the document is on, and the document. So, if it is a standard white piece of paper, you don't want the surface to be a light color or it will be hard for Seeing AI to determine the edge of the document. I've found that with the product channel if you start again with the camera against the product and slowly pull away, it usually works well at about 8 to 12 inches away. HTH, Richard
“The secret is not to make your music louder, but to make the world quieter.” - Mitch Albom from The Magic Strings of Frankie Presto, page 1 On Apr 3, 2018, at 4:08 PM, kelby carlson <kelbycarl...@gmail.com<mailto:kelbycarl...@gmail.com>> wrote: I have an Otterbox Defender. Sent from my iPhone On Apr 3, 2018, at 6:46 PM, Sieghard Weitzel <siegh...@live.ca<mailto:siegh...@live.ca>> wrote: If it's a proper case designed for the phone you have it should have an appropriate opening for where the camera lens is. But it would be easy to find out, just take the phone out of the case and try it without, if you suddenly get much better results then the case obviously might have something to do with it. -----Original Message----- From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of kelby carlson Sent: Tuesday, April 03, 2018 3:04 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Re: Seeing AI help Could having one's phone in a case interfere with the camera? Sent from my iPhone On Apr 3, 2018, at 5:33 PM, Terri Stimmel <icecreamlove...@outlook.com<mailto:icecreamlove...@outlook.com>> wrote: Hello Sieghard, Yes, I do believe that my camera lens is clean. And no, I've never gotten Seeing AI to work. However, I have a money reader App on my phone. It seems to work just fine. I had a little bit of a problem the other day. But I was able to work it out. Terri On 4/3/2018 4:25 PM, Sieghard Weitzel wrote: Have you made sure your camera lens is clean? I mostly use the short tex function since it provides such good ands immediate results. But just out of curiocity I grabbed a print out of a report for my retail business which happened to be on my desk. I put the phone down on it so the camera lens was about in the middle of the page which on my 6S Plus means I line it up so there is about an inch of paper sticking out at the bottom of the phone and the same on the left side of the phone. I then opened Seeing AI, switched to the document channel and then raised the phone up about a foot above the document. Seeing AI immediately told me to hold still, the picture was taken automatically and I had an almost perfect scan. Regards, Sieghard -----Original Message----- From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Kelby Carlson Sent: Tuesday, April 03, 2018 1:48 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>; Tom Rash <dadnthed...@gmail.com<mailto:dadnthed...@gmail.com>> Subject: Re: Seeing AI help Let me add that many, many times this is what will happen: I will hold the phone a foot above a document on the "document" channel (with proper lighting); Seeing AI will take a picture immediately; and come back with "no text recognized". There are normal documents I have tried this on ten times in succession with no luck. On 4/3/2018 10:21 AM, Tom Rash wrote: If you want to read mail or some printed info, use the quick text mode. Raise your phone up slowly from the printed text and it will start reading. This is a live reading, no processing, so when it starts reading you can pull the phone away, and it will continue reading what it saw. To read bar codes go to product mode, and it will beep faster as it begins to see the bar code. Try those two out for now. -----Original Message----- From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Terri Stimmel Sent: Tuesday, April 3, 2018 7:12 AM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Seeing AI help Hello everyone, Could someone please give me some tips on how to possibly use Seeing AI? I've tried to get it to work a couple of times now, with absolutely no luck! I think it's human error. I really don't know for sure though. I tried to read a can yesterday. It wouldn't do anything. So I switched channels and tried to read a piece of mail. Again, nothing happened. I am holding the camera above the item, and moving the phone slowly back and forth. Is this how I should do it? Any thoughts or advice would be much appreciated. Thank you, Terri -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu<mailto:mk...@ucla.edu>. 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