This could be the issue but how do I get them back on? The speaker still functions fine as a regular speaker but just does not respond to the Alexa commands. Marie
From: Wendy Alling Sent: Saturday, August 11, 2018 2:21 AM To: viphone@googlegroups.com Subject: Re: Sonos problem Hi, did your microphones on your speaker accidentally get turned off? That might be your problem. Sent from my iPhone On Aug 11, 2018, at 12:51 AM, Marie <scribbl...@comcast.net> wrote: I had my Sonos One all set up to enable Alexa and it was working fine. Then One day I was lowering the volume of the speaker with the slider on the touch screen and Alexa just stopped working on the speaker. I have searched the app and the Sonos site with no luck finding a solution. Marie From: Sieghard Weitzel Sent: Friday, August 10, 2018 7:04 PM To: viphone@googlegroups.com Subject: RE: Sonos problem What problem do you have? Not saying I know the solution, but I can try. From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Merv Keck Sent: Friday, August 10, 2018 2:17 PM To: viphone@googlegroups.com Subject: RE: Sonos problem Are you inside the United States? I just tried this number and it works: 1 800 680 2345 Hope that helps. Merv From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Marie Sent: Friday, August 10, 2018 4:51 PM To: viphone <viphone@googlegroups.com> Subject: Sonos problem I can no longer find a way to reach Sonos via phone for support which is extremely irritating. I have a problem which is not addressed on any of the links I can locate within their website. So if anyone has a phone number for them, I would be very grateful to know it. Thanks, Marie -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. 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