The phone is maybe ten or twelve inches from my face when this happens and I am holding the phone by the edges so my finger is not covering the ear opening. I have successfully entered numbers before, just not since this last update.
Sent from Kimber's iPhone The happy ending still beckons, and it is in the hope of grasping it that we go on.—Annie Proulx > On Dec 27, 2018, at 6:42 PM, Richard Turner <richardturne...@outlook.com> > wrote: > > How far is the phone from your face when you are trying to do this? > I've not had any problems, but I also never keep the phone near my face. > Also, make sure your hand isn't covering the top portion of the phone where > the status bar area is because that activates the sensor that puts the sound > through the little earpiece at the top of the screen. > HTH, > Richard > > > > "It is a great thing to start life with a small number of really good books > which are your very own." __ Sir Arthur Conan Doyle > > On Dec 27, 2018, at 3:31 PM, Kimberly <kimbersinbox1...@gmail.com> wrote: > >> I'll definitely do that. It seems I've only had this issue since the last >> update. >> >> >> Kim >> >> Sent from Kimber's iPhone >> The happy ending still beckons, and it is in the hope of grasping it that we >> go on.—Annie Proulx >> >> On Dec 27, 2018, at 6:19 PM, 'Kramlinger, Keith G., M.D.' via VIPhone >> <viphone@googlegroups.com> wrote: >> >>> The same thing happened to me yesterday and today, ironically, on calls >>> from Apple Accessibility. When I eventually got through by it working the >>> third time they called, the representative couldn’t find others as having >>> reported this, nor could she find any good help in her support pages. >>> >>> Maybe let Apple Accessibility know. Keith >>> >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>> Of Kimberly >>> Sent: Thursday, December 27, 2018 2:25 PM >>> To: viphone@googlegroups.com >>> Subject: [EXTERNAL] Screen becomes unresponsive during phone calls >>> >>> Hi, >>> >>> recently i have noticed that the screen on my iphone 7 becomes totally >>> unresponsive during phone calls. For example, when presented with a choice >>> of numbers to enter -- press 1 for this, press 2 for that -- I am unable >>> to detect the number pad or anything else on the screen. I'm told by a >>> sighted friend that the number pad is present, but voiceover is completely >>> unresponsive. When this happens, I cannot even double tap to end the call. >>> >>> Any thoughts? >>> >>> Sent from Kimber's iPhone >>> The happy ending still beckons, and it is in the hope of grasping it that >>> we go on.—Annie Proulx >>> -- >>> The following information is important for all members of the V iPhone list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> mk...@ucla.edu. 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Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
