It has a home button, but not one you can actually press, i.e. a mechanical 
button which is why you have to press volume up followed by volume down 
followed by holding the power button until the Apple logo appears.

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Dave
Sent: Sunday, February 17, 2019 7:56 AM
To: viphone@googlegroups.com
Subject: Re: [EXTERNAL] Re: Newly dead iPhone 8. What are the best next steps?

Hi Marie. I’m guessing, it will work both ways, with it still having a home 
button.

Dave.


From: M.E.N.<mailto:scribbl...@comcast.net>
Sent: Sunday, February 17, 2019 3:52 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: [EXTERNAL] Re: Newly dead iPhone 8. What are the best next steps?

If you call Apple accessibility, they give you the method I described to do a 
re-boot of the IPhone Eight.
Marie


From: Dave
Sent: Sunday, February 17, 2019 12:49 AM
To: viphone@googlegroups.com
Subject: Re: [EXTERNAL] Re: Newly dead iPhone 8. What are the best next steps?

i still do it the old way, on my iPhone 8, and it works.

I press the home button, at the same time as the power button, for about 10 
seconds or so.

Dave.


From: M.E.N.
Sent: Sunday, February 17, 2019 5:02 AM
To: viphone@googlegroups.com
Subject: Re: [EXTERNAL] Re: Newly dead iPhone 8. What are the best next steps?

Keith, for future issues, to do a re-boot on the IPhone eight, you muss:
quickly press the volume up and release, then the volume down and release. then 
press the power button for about 25 seconds.
HTH
Marie


From: 'Kramlinger, Keith G., M.D.' via VIPhone
Sent: Saturday, February 16, 2019 8:02 PM
To: viphone@googlegroups.com
Subject: Re: [EXTERNAL] Re: Newly dead iPhone 8. What are the best next steps?

thanks, Donna. A new charging cable did the trick. I would not have thought of 
that without your suggestion. You saved the day! Best, Keith

On Feb 16, 2019, at 6:39 PM, Donna <merma...@bellsouth.net> wrote:
I would suggest trying a different charging cable. Let the phone charge for 
20-30 minutes before checking to see if it is charging. If this doesn’t work, 
then I suggest taking the phone somewhere where a diagnostic testing can be 
preformed.

Donna

take it to an apple store, and they will run some diagnostics.

Dave.


From: 'Kramlinger, Keith G., M.D.' via VIPhone
Sent: Sunday, February 17, 2019 12:23 AM
To: viphone@googlegroups.com
Subject: Newly dead iPhone 8. What are the best next steps?

Hi,

I’m trying to help my teenage daughter with a new problem.

Her iPhone 8 worked fine early this afternoon. She set it aside after locking 
it. When trying to turn it on later, it was dead. No response. She plugged it 
in to a wall charger, and nothing happened; usually, she gets some response at 
this point. She is pretty sure there was good charge on the phone when she 
locked it.

We have tried holding down the power and home buttons for 12 seconds several 
different times, but no joy. The phone didn’t charge when attached to the 
charger for several hours.

What would be good next steps?

Thanks in advance for all suggestions. Keith
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