Arlene, 
I think I just learned my lesson!  Smile! 

Janet 
-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Arlene
Sent: Sunday, June 02, 2019 7:14 PM
To: viphone@googlegroups.com
Subject: Re: Flashlight Issue Resolved!

Don't forget about the light probe in seeing ai and other light probe apps. 
That's great you got that solved. I't's some of the things we just don't 
think about right way.

Arlene
----- Original Message ----- 
From: "janet gross" <janet.harv...@outlook.com>
To: <viphone@googlegroups.com>
Sent: Sunday, June 02, 2019 6:27 PM
Subject: Flashlight Issue Resolved!


Hi All,
For those who might have been following one of my threads regarding the 
flashlight on my phone, and because Be My Eyes had to turn my flashlight on 
my phone through their phone in order to see.  Well, I have to admit I feel 
so embarrassed to even admit this,as it was pretty stupid on my part.  So 
here goes, once again, I called Apple Accessibility, and I told them every 
time I call Be My Eyes, they keep telling me they can't see anything except 
complete black, and they would have to turn on my flash through their 
iPhone.  So Apple rep checked it, on my phone by seeing if they could see 
anything on my kitchen counter.  Well, the Apple rep was telling me the 
exact samething that Be My Eyes was telling me, Janet everything is 
completely black.  The main problem was one of my kitchen lightbulbs 
directly above my kitchen counter, and where I would hold a product so Be My 
Eyes could read it to me.  Well, low in behold, one of the lightbulbs blew 
out, and I never even thought about that!  De!  I felt so stupid, but 
luckily enough, the Apple rep has a father who is blind, and he said he goes 
through this quite often with his father!  I don't know who laughed more me 
or the Apple rep!  Wow, did I kick myself for that one!  Smile!  I guess 
that is what I get for being blind!  Although, I kept turning the light 
switch on, but I just never thought to feel the lightbulb, until the Apple 
rep said hey Janet how about feeling the lightbulb, and I said oh yeah, I 
never thought of that.  I then had to get a chair and an extra lightbulb, 
and insert it, and the Apple rep said, hey Janet I can see your whole 
kitchen!  Smile!  For those who might not know I am totally blind, and I 
live alone.  I couldn't imagine when my sighted family or friends would come 
around, that they didn't even say anything about that.  I have this one 
friend who comes over often when she is on break from work, and she is 
always turning on the other two lights, and raising the window shades, and I 
just would think wow, some sighted people really need a lot of light, but I 
didn't need that much light to see when I was sighted!  Well, I'm happy that 
problem is solved!  LOL!  The Apple rep told me not to feel bad about it, 
because he also learned something, he didn't know someone else using an 
iPhone could turn on my flash through another phone.
So I want to thank all those who tried to help.
Janet
Peace Be With You.

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