Hi Anthony, I think you're right. I went into the settings, and I turned off face id for the iTunes-app store, and I tried turning it back on, and now the phone won't let me turn it back on, because sometimes turning a feature off and then back on helps, but not this time. I also noticed I had turned on use face id to open my Outlook inbox, and that is not working either! I've also noticed I for the first time have to hold my phone very close to my face to unlock my phone, and I didn't used to have to do that. Ok, here I go calling Apple Accessibility, and I'm sure they will help me with this, and they will have a logical reason is to why this is happening. I will report back. Thank you. Janet
-----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Anthony Vece Sent: Sunday, June 09, 2019 2:42 PM To: viphone@googlegroups.com Subject: Re: Face ID and iTunes-App Store Question Please. Janet; I would contact Apple Accessibility. It could possibly be a glitch in the system. God bless Anthony Sent from my Verizon iPhone XR!!! > On Jun 9, 2019, at 3:16 PM, janet gross <janet.harv...@outlook.com> wrote: > > HI Everyone, > I have face id set up on my XR phone, and I also use face id to the app > store, well, I wanted to download a couple free apps, but I kept getting the > message to enter my password as well as my security code, so I enter all that > information. I thought if I had face id set up to the app store I wouldn't > have to enter all that information. Ok, after I enter all that information, > I then get a message saying I need to enter my credit card number, so I enter > that, I then get a message saying I need to enter the expiration date as well > as the security code of my card. My question is why do I need to log in > using my password and security code, if I already have face id set up for the > app store? Why do I have to enter my credit card and expiration > date-security code, as I already have that information on my phone? Can some > kind soul tell me why is this please, especially when I might be downloading > a free app? > Thank you all in advance. > Janet > > > Peace Be With You. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/DM5PR03MB28289F28409E6EA4F497571EFC120%40DM5PR03MB2828.namprd03.prod.outlook.com. > For more options, visit https://groups.google.com/d/optout. > <winmail.dat> -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/8C624892-9154-4ADF-AB24-D427460A4E62%40gmail.com. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/DM5PR03MB282871190BE61AE1E7D2C563FC120%40DM5PR03MB2828.namprd03.prod.outlook.com. For more options, visit https://groups.google.com/d/optout.
