iTunes hasn't used the sync method for ringtones since iOS 12 I think.
You connect your phone to the computer, open iTunes and select your phone when 
the button shows up.
Tab to the list of items where it defaults to summary, and arrow down to tones.
tab over to the list of tones.
Now, using File explorer or whatever it is on a mac, and select your ringtone 
files, that should be m4r format and I guess 30 seconds or less in length, copy 
it, alt-tab to itunes and paste and you should hear the tones that indicate 
iTunes has done something.
The tone should now be on your phone.
I'm sure there are more clear directions out there, but that gets the idea 
across I hope.
HTH,
Richard


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On Jun 26, 2019, at 3:17 PM, Robert Wright 
<yeshua.talmi...@gmail.com<mailto:yeshua.talmi...@gmail.com>> wrote:

I was finally able to add two tones to iTunes but when I clicked sync it went 
through the motion but the tones did not show on the phone.

                                                                                
                                                If all I have left in this 
world is God, I have everything!                                                
                                                                                
                                                                                
                                                                                
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 for Windows 10

From: Kelly Pierce<mailto:kellyt...@gmail.com>
Sent: Tuesday, June 25, 2019 10:51 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: ring tones

I have created more than 100 ringtones and I have three that will not
show up in iTunes after transferring.  I will try importing the MP3
files into GB.  I had more.  I re-saved them as m4r files and a number
of them then transferred to the iPhone.

Kelly





On 6/24/19, Robin Frost <robin...@gmail.com<mailto:robin...@gmail.com>> wrote:
> Hi,
> You ask:
> “How can it impact tones you buy from their store, they get added/downloaded
> just like apps with no need to use iTunes.”
> Yes they do but if you wish to then delete one you’re left with the same
> conundrum as some element of the syncing process involving iTunes is broken
> and you can’t just delete a tone from off the phone would that you could
> however. I hope that clarifies.
> Robin
>
>
> From: Sieghard Weitzel
> Sent: Monday, June 24, 2019 10:08 AM
> To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
> Subject: RE: ring tones
>
> How can it impact tones you buy from their store, they get added/downloaded
> just like apps with no need to use iTunes.
>
> Robert, can you send me one of the tones you made, I’d like to try here and
> see if it works.
>
>
>
> Regards,
>
> Sieghard
>
>
>
> From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Robin
> Frost
> Sent: Monday, June 24, 2019 6:25 AM
> To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
> Subject: Re: ring tones
>
>
>
> Hi,
>
> Yes sir I have and not that it’ll matter in the end but I have an open
> ticket with them about it and the reason I got escalated to an open ticket
> with them because I could prove that this isn’t just impacting custom
> ringtones but also ones purchased from their own store as well. Sorry I
> haven’t better news but at least there’s company in the misery. It drives me
> crazy. Not sure why it still works for some but not others.
>
> Robin
>
>
>
>
>
> From: Robert Wright
>
> Sent: Monday, June 24, 2019 7:19 AM
>
> To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
>
> Subject: ring tones
>
>
>
> For some reason when I attempt to add new tones to iTunes I hear the sound
> as if they have been added but they are not showing up in the list.These are
> tones that I have  created. They are the correct size and length. An agent
> at Apple accessibilities says that they may no longer be compatible. Has
> anyone else had this problem?
>
>
>
>
>                                                    If all I have left in
> this world is God, I have everything!
>
>
>
>                                                                  Sent from
> Mail for Windows 10
>
>
>
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