I would check your iOS version. If you did a complete reset of your iPhone it would have updated you to iOS 13.1.3. But I think an iCloud backup made under iOS 11 should still be there, but you probably want to call Apple Accessibility at this point. Anyways, first go to Settings > General > About and see what your iOS version is.
-----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of kelby carlson Sent: Saturday, October 19, 2019 5:55 AM To: viphone@googlegroups.com Subject: Can't Restore from iTunes Backup I needed to reformat my iPhone, so I made an iCloud backup and erased all contents and settings. However, when I tried to restore from iCloud backup, it said there was no backup available. When I set up my iPhone as new and checked iCloud, it said there was a backup from last night. What's going on? Sent from my iPhone -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/A7E0663A-CEB8-49B9-9996-44DD6ABE68C3%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/MWHPR06MB2573B4798DD39550D5E7604AC76F0%40MWHPR06MB2573.namprd06.prod.outlook.com.
