It is still iOS 11.4.1.

I did Erase All Content and Settings and it did not update automatically. Are 
you thinking of a different method of resetting?

Sent from my iPhone

> On Oct 19, 2019, at 10:42 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> I would check your iOS version. If you did a complete reset of your iPhone it 
> would have updated you to iOS 13.1.3. But I think an iCloud backup made under 
> iOS 11 should still be there, but you probably want to call Apple 
> Accessibility at this point.
> Anyways, first go to Settings > General > About and see what your iOS version 
> is.
> 
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of kelby 
> carlson
> Sent: Saturday, October 19, 2019 5:55 AM
> To: viphone@googlegroups.com
> Subject: Can't Restore from iTunes Backup
> 
> 
> 
> I needed to reformat my iPhone, so I made an iCloud backup and erased all 
> contents and settings. However, when I tried to restore from iCloud backup, 
> it said there was no backup available. When I set up my iPhone as new and 
> checked iCloud, it said there was a backup from last night. What's going on?
> 
> Sent from my iPhone
> 
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