I tried Spotify the other day and I can not get it to read anything. I did a search and can't read any of it. Very disappointing as when I used Spotify earlier this year, it worked perfectly for me. I need it for a party that I will be having, but I guess I will stick to Amazon Music for the songs that I need.

-----Original Message----- From: Shermeen Khan
Sent: Monday, November 11, 2019 12:45 PM
To: viphone@googlegroups.com
Subject: Re: I updated spotify and now can't read daly mix descriptions

Hi again all,

Can anyone else replicate this problem? I am trying to figure out if
this is specific to me, my device, version of IOS, etc.


On 11/5/19, Aedan Something <aeda...@gmail.com> wrote:
You’re welcome, in my experience developers need more than polite requests
from disabled people before they take us seriously. Skip the Dishes has
refused to change their app framework or label their buttons after many
attempts. Giving the app makers a low rating and encouraging other people to
do the same because the developer has broken Apple’s accessibility
guidelines and therefore is refusing to serve the whole public might do a
better job of encouraging positive change.
I hope more developers respect all of us whatever it takes.
Aedan

On Nov 4, 2019, at 7:47 AM, Shermeen Khan <shermee...@gmail.com> wrote:

Thank you, Eden. I really hope more people contact spotify, however,
as I worry it won't get fixed otherwise.


On 11/4/19, Aedan Something <aeda...@gmail.com> wrote:
Hi Shermeen, that lesson is hard to learn for everyone. If spotify
doesn’t
help a good idea might be to give them a low star rating on the app
store.
Maybe if we treat accessibility issues like the real problems they are
developers will listen to us.
Good luck, Aedan

On Nov 2, 2019, at 2:38 PM, Shermeen Khan <shermee...@gmail.com> wrote:

Hello again,

Just a quick update. I contacted Spotify support via their website,
and the chat feature was remarkably accessible. The person I was
chatting with offered to escalate the concern to a specialist, and now
I'm just waiting to hear from someone. I'd urge other VO users who are
having similar issues with the update to do the same thing, or maybe
there's a more effective way of getting some movement here.

Thanks,
Shermeen


On 11/2/19, Shermeen Khan <shermee...@gmail.com> wrote:
I should have learned my lesson by now: update apps at your won risk.
I am running IOS 12.something on an iPhone 8, and just updated to the
latest version of spotify. They indicated "accessibility fixes" as
part of the update. As the subject line says, in my "made for Shermeen
K" heading, I can see my daily mixes listed, but it used to say
something like "daily mix 1: Sela, Andrew Peterson, Audry assad and
more. Daily mix 2: The Monteberity Singers, choir of kings college,
and more. and now it's not saying any of those types of descriptions,
just daily mix 1, daily mix 2, daily mix 3, etc. which doesn't tell me
anything useful. Is anyone else having this problem?

Thanks very much,
Shermeen


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