Janet,
I agree that you should not be experiencing the inability to stop a voice mail from playing. Who is your service provider? I use Verizon and have gotten the impression in the past that our experiences with Visual Voicemail or whatever Apple is now calling it can depend on our particular wireless provider. You might consider contacting Apple Accessibility with this issue. Alan Lemly From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of janet gross Sent: Thursday, August 06, 2020 7:52 PM To: viphone@googlegroups.com Subject: RE: Ending A Voice Mail message Question Please. Hi Alan, Thank you for this, I just tried that, but it didn’t work. There is no pause button that shows up on the screen, so I pressed the play button to see if the play button would change in to a pause button, but again still it didn’t work. I can’t seem to stop the message from playing. Although, I am having some serious issues with my phone app since I updated to iOS 13. I also talked to Apple earlier today, but all they say is to do a force reset, but I just can’t imagine having to do a force reset every time I listen to a voice mail message. This sounds crazy! Thank you again. Janet From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Alan Lemly Sent: Thursday, August 06, 2020 7:22 PM To: viphone@googlegroups.com Subject: Re: Ending A Voice Mail message Question Please. Janet, Ignore my last reply since I confused voice mail with VoiceOver. When I'm listening to voice mail on my SE 2020, the play button becomes a pause button when the voice mail is playing and double tapping that pause button stops the playback. Alan Lemly Sent from my iPhone with Outlook <https://aka.ms/qtex0l> for iOS _____ From: viphone@googlegroups.com <viphone@googlegroups.com> on behalf of janet gross <janet.harv...@outlook.com> Sent: Thursday, August 6, 2020 6:13:52 PM To: 'viphone@googlegroups.com' <viphone@googlegroups.com> Subject: Ending A Voice Mail message Question Please. Hi Everyone, This might sound like a stupid question, but can someone tell me how to just stop listening to a voice mail message on my phone? I used to just single or double finger tap to stop listening to a message, but since I updated to iOS 13, this option no longer works for me. Is there some new way of doing this? Thank you all for any help. Janet Peace Be With You. -- The following information is important for all members of the V iPhone list. 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