My iPad tells me that a new OS is available for download.  I have it 
charged to 100%.  I download and it gets to about 93% downloaded and then 
says that an error occurred during the download.  My wife has done some 
reading and says that one of the reasons might be that there is a partial 
copy of this OS somewhere and that I should remove this before attempting 
the download again.  Pam can't find it anywhere and we don't know what to 
do.  I'm assuming that if the hardware didn't support the OS, I wouldn't be 
given the message to try downloading and installing it.  the machine works 
fine.  but I'd like to update the OS if I'm entitled to do so.  I have 
already exited iCloud and signed back in without any change to the download 
problem.  I've tried this on several different days to allow for extreme 
traffic downloading the update.  I don't think that's the problem.  Ideas?

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