Have you checked your storage to see if you have enough to accommodate the update/

On 11/21/2020 2:25 PM, Kevin Gibbs wrote:
My iPad tells me that a new OS is available for download.  I have it charged to 100%.  I download and it gets to about 93% downloaded and then says that an error occurred during the download.  My wife has done some reading and says that one of the reasons might be that there is a partial copy of this OS somewhere and that I should remove this before attempting the download again.  Pam can't find it anywhere and we don't know what to do.  I'm assuming that if the hardware didn't support the OS, I wouldn't be given the message to try downloading and installing it.  the machine works fine.  but I'd like to update the OS if I'm entitled to do so.  I have already exited iCloud and signed back in without any change to the download problem.  I've tried this on several different days to allow for extreme traffic downloading the update.  I don't think that's the problem.  Ideas?
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