Thanks for the advice. No idea they’d actually answer on the weekend. I’ll definitely keep this phone number in my Contacts.
Best, Kevin > On Nov 21, 2020, at 8:43 PM, Richard Turner <richardturne...@outlook.com> > wrote: > > Great! glad to hear you got it working. > > > > Richard > "He that cannot forgive others breaks the bridge over which he must pass > himself,” and we forget that only grace can break the cycle of ancient > hatreds among peoples. (It is notable that while I have regretted not > granting grace to others, I’ve never once regretted extending it.)" - Edward > Herbert > >> On Nov 21, 2020, at 6:26 PM, Kevin Gibbs <kevj...@gmail.com >> <mailto:kevj...@gmail.com>> wrote: >> >> Richard, >> That’s exactly what I did. Imagine my surprise when they actually answered >> the phone just now and solved my problem by guiding me through the steps to >> update the iPad with a cable connected to iTunes on my ancient Mac mini. >> This is a process I had assiduously avoided for the six years I’ve owned >> this iPad. All seems to be well now. Thanks for the advice. I’ll >> definitely keep this number in my phone for future use. >> >> Best, >> Kevin >> >>> On Nov 21, 2020, at 3:00 PM, Richard Turner <richardturne...@outlook.com >>> <mailto:richardturne...@outlook.com>> wrote: >>> >>> My only idea woud be to call Apple Accessibility and see if they can do a >>> screen share and spot the issue. >>> 877-204-3930 >>> >>> >>> >>> Richard >>> "The Hitch Hiker's Guide to the Galaxy has this to say on the subject of >>> flying. >>> There is an art, it says, or rather, a knack to flying. The knack lies in >>> learning how to throw yourself at the ground and miss." >>> --Douglas Adams, from Life, The Universe and Everything, p.59 >>> >>> Check out my web site at: www.turner42.com >>> <https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.turner42.com%2F&data=04%7C01%7C%7Cc4e4f61b97c24021e58108d88e8dffaa%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637416087811151304%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0ADjxHpXjPqpYRl0J3VY1qUnBSO5rm8uacgeFtTWA58%3D&reserved=0> >>> >>> *I’m not the card shark >>> >>> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> >>> <viphone@googlegroups.com <mailto:viphone@googlegroups.com>> On Behalf Of >>> Kevin Gibbs >>> Sent: Saturday, November 21, 2020 12:25 PM >>> To: VIPhone <viphone@googlegroups.com <mailto:viphone@googlegroups.com>> >>> Subject: iOS 14.2 won't download & install on iPad Air 2 Ca 2014 >>> >>> My iPad tells me that a new OS is available for download. I have it >>> charged to 100%. I download and it gets to about 93% downloaded and then >>> says that an error occurred during the download. My wife has done some >>> reading and says that one of the reasons might be that there is a partial >>> copy of this OS somewhere and that I should remove this before attempting >>> the download again. Pam can't find it anywhere and we don't know what to >>> do. I'm assuming that if the hardware didn't support the OS, I wouldn't be >>> given the message to try downloading and installing it. the machine works >>> fine. but I'd like to update the OS if I'm entitled to do so. I have >>> already exited iCloud and signed back in without any change to the download >>> problem. I've tried this on several different days to allow for extreme >>> traffic downloading the update. I don't think that's the problem. Ideas? >>> -- >>> The following information is important for all members of the V iPhone list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> mk...@ucla.edu <mailto:mk...@ucla.edu>. 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