Well, for me, when I select Bard web site, it has the login screen with my 
credentials already there, so when I hit login, it logs me in. I just added a 
book to my wish list and downloaded it with no issues.
The login screen is odd, but it isn't stopping me from using it.
I know they did some maintenance recently, so I will send a note to them, and I 
suggest you and your friend do as well.


Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon 
airlock with a man from Betelgeuse, and about to die of asphyxiation in deep 
space, that I really wish I'd listened to what my mother told me when I was 
young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

> On Jan 31, 2021, at 9:36 AM, Joe Orozco <jsoro...@gmail.com> wrote:
> 
> Hi, is anyone having trouble logging into their BARD app? I can get in
> just fine on my own device, but a friend is having issues with hers.
> It’ll appear to log her in. When she goes to double tap on a book,
> however, the app prompts her to log in. She’s getting some sort of a
> Failed error message.
> 
> Thanks for any tips,
> 
> Joe
> 
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