I’m having issues logging into the bard area on my braille sense. When I launch 
it, it starts showing the full cells which is normal after it says logging in, 
please wait. Then it makes some kind of error sound and won’t log me in. I 
change my password the other day, but I can’t figure out how to get my braille 
sense to forget the one I had so I can enter the new one. Am I going to have to 
reregister my braille sense as an authorized player?
Dacia

Sent from my iPhone

> On Jan 31, 2021, at 5:52 PM, Mickey Quenzer <mickey.quen...@gmail.com> wrote:
> 
> 
> Hello:
> Just a quick question what is the migration to the cloud all about? Thanks. 
> 
> 
> ******* MQ *******
> *******270-776-9871 *******
> From: viphone@googlegroups.com <viphone@googlegroups.com> on behalf of Alan 
> Lemly <wale...@gmail.com>
> Sent: Sunday, January 31, 2021 3:08:53 PM
> To: viphone@googlegroups.com <viphone@googlegroups.com>
> Subject: RE: Anyone Having Issues with BARD App?
>  
> Hi Joe,
> 
> The NS finished round 1 of migration to the cloud last week. The first time I 
> used the BARD Mobile app to search the BARD website on my iPhone SE 2020, I 
> was prompted to log in and my user ID and password were already filled in. I 
> executed the log in and have not been prompted to do so since. You might 
> suggest that your friend close the BARD Mobile app out of the App Switcher, 
> restart her device, and try again. If she continues to have issues, suggest 
> she write to nlsdownl...@loc.gov for assistance. They are very good about 
> helping.
> 
> Alan Lemly
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Joe Orozco
> Sent: Sunday, January 31, 2021 11:36 AM
> To: viphone@googlegroups.com
> Subject: Anyone Having Issues with BARD App?
> 
> Hi, is anyone having trouble logging into their BARD app? I can get in just 
> fine on my own device, but a friend is having issues with hers.
> It ll appear to log her in. When she goes to double tap on a book, however, 
> the app prompts her to log in. She s getting some sort of a Failed error 
> message.
> 
> Thanks for any tips,
> 
> Joe
> 
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