Thanks for the tip I’m moving to the home screen and back to the app. Also the 
change in settings that has fixed it thanks a bunch

> On Aug 19, 2021, at 2:02 PM, Alan Lemly <wale...@gmail.com> wrote:
> 
> Brian,
> 
> Below is a post I made to the idevi...@groups.io list on 8/10/21 providing a 
> workaround correction to this issue:
> 
> Abbie,
> 
> The reduced Voiceover volume in the Alexa app started a few upgrades ago. To 
> get Voiceover back, press the Home button on your SE 2020 to jump to your 
> home screen and then return to the Alexa app using the App Switcher. 
> Voiceover should be working correctly when you return. Then, do the following:
> 
> 1.    In the bottom right corner of the screen, execute the More button which 
> is button 5 of 5 on the bottomline tool bar.
> 2.    Swipe right on the screen that opens to Settings and double tap.
> 3.    Swipe right on the screen that opens to Alexa app settings and double 
> tap.
> 4.    Swipe to Enable Alexa hands free and make sure it is turned on.
> 
> After doing this, the next time you open the Alexa app, Voiceover should 
> again be working at the correct volume level. At least it did for me after I 
> did this.
> 
> Alan Lemly
> 
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of brian 
> albriton
> Sent: Thursday, August 19, 2021 11:37 AM
> To: viphone@googlegroups.com
> Subject: Amazon Alexa goes to earpiece
> 
> Lately, when I open Amazon Alexa, it goes to earpiece   Has anybody else seen 
> this happen?
> 
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