Kevin,
That’s my experience too. Since I want Voiceover to work, I have hands free turned on and just make sure I don’t say the wake word while the app is open. Alan Lemly From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Kevin Minor Sent: Friday, August 20, 2021 10:55 AM To: viphone@googlegroups.com Subject: RE: Amazon Alexa goes to earpiece Hi. With Hands Free off, Voiceover goes to the earpiece. With it on, it works, but if it says the wake word, it sometimes will put it into listen mode. Just my experience. Kevin and Jilly From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of Alan Lemly Sent: Friday, August 20, 2021 11:25 AM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Subject: Re: Amazon Alexa goes to earpiece Kevin, With hands free turned off, does Voiceover work correctly for you when you launch the Alexa app? Amazon has had definite issues with their apps not working as expected for Voiceover users. With the recent update to the Amazon Music app, I had to go into settings and turn off microphone access for that app to get Voiceover working correctly. Apparently, VoiceOver users need to be prepared for an ongoing trial and error process where certain Amazon apps are concerned. Alan Lemly Sent from my iPhone with Outlook <https://aka.ms/qtex0l> for iOS _____ From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > on behalf of Kevin Minor <kmino...@outlook.com <mailto:kmino...@outlook.com> > Sent: Friday, August 20, 2021 6:57:08 AM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > Subject: RE: Amazon Alexa goes to earpiece Hi. I had to turn off hands free, because Voiceover was activating the app to listen when it was on. Just a heads up. Kevin and Jilly -----Original Message----- From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of Alan Lemly Sent: Thursday, August 19, 2021 5:03 PM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Subject: RE: Amazon Alexa goes to earpiece Brian, Below is a post I made to the idevi...@groups.io <mailto:idevi...@groups.io> list on 8/10/21 providing a workaround correction to this issue: Abbie, The reduced Voiceover volume in the Alexa app started a few upgrades ago. To get Voiceover back, press the Home button on your SE 2020 to jump to your home screen and then return to the Alexa app using the App Switcher. Voiceover should be working correctly when you return. Then, do the following: 1. In the bottom right corner of the screen, execute the More button which is button 5 of 5 on the bottomline tool bar. 2. Swipe right on the screen that opens to Settings and double tap. 3. Swipe right on the screen that opens to Alexa app settings and double tap. 4. Swipe to Enable Alexa hands free and make sure it is turned on. After doing this, the next time you open the Alexa app, Voiceover should again be working at the correct volume level. At least it did for me after I did this. Alan Lemly -----Original Message----- From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of brian albriton Sent: Thursday, August 19, 2021 11:37 AM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Subject: Amazon Alexa goes to earpiece Lately, when I open Amazon Alexa, it goes to earpiece Has anybody else seen this happen? -- The following information is important for all members of the V iPhone list. 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