And when I log into my Bank of America app, I have to remember that the field where you type in your password makes a sound like something is wrong. It makes that sound each time you type in a letter. However, the letter is actually going in correctly. It is confusing using voiceover. But if you don’t pay attention to the sound it is making and you assume that each letter is going in, it can be done. Hope this helps. Nancy
Sent from my iPhone > On Oct 24, 2021, at 9:42 PM, Bill Outman <billoutman...@gmail.com> wrote: > > > Hi, list. > I am trying to log into my Bank of America app on my 8 Plus using iOS 15,, > and am finding it frustrating. > > I got the on line account set up anew at my local branch last month and > finally got the courage to try to log in by mself after reading the terms of > service agreement. > > So I tried to enter what I thought was the user ID and password and could not > consistently put myself in the edit boxes with my Bluetooth keyboard, nor > could I find an on screen keyboard when I turned the Bluetooth off, I know > sometimes sites and apps can be picky about requiring the on screen keyboard. > > Occasionally I could get into the fields and get the bonks instead of clicks > we have discussed before, and noted the log in button showing as dimmed as we > have noted as well, but at one point I got a notice the password or ID didn’t > match what was on file, and I had only a couple tries left. So I used the > forgot password section and eventually got sent to me an authorization code > to reset, but those edit boxes were difficult to get into as well. All the > while I am having trouble finding the continue button when it’s required. I > didn’t find the send request button right away when it was time for the code > to be sent to me. > > I did get that entered eventually, and I could have just changed the > password, but I went back and again tried what I believed I knew to be the > password. > > At least I confirmed I was using the correct user ID, but when I enter the > log in screen it is showing me something elsd that was probably the old ID > which was under a different email, and I can’t seem to get that edited out. > > I’m unsure as to whether to check the box for save ID, I believe it is, and > maybe that’s part of the problem too, the old ID may hae been saved > someplace. > > I’ve been getting the email alerts since I set up the ID last month, but I am > really wanting to customize alerts and look over recent transactions, as I > have had some trouble with some unexplained overdraws of late. I’d even like > to try their voice assistant, if it works well with using VoiceOver. > > I did get an email saying my user ID had been looked up, giving a phone > number to call for trouble logging in. I am hesitant to call it, as I am not > sure how much experience they would have dealing with a blind person using > VoiceOver. > > On one positive note, I deposited a check through an ATM for the first time, > though I had to help since I didn’t have ear buds with me to activate the > speech. If I hadn’t been able to do that, my finances would have beeneven > worse. > > Bill Outman > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/00b401d7c941%247ebfb870%247c3f2950%24%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/D77284B8-9E2A-4D7B-B20B-7AC51359DF3D%40icloud.com.
