One problem I have had is that somehow I have the wrong user ID saved into the user ID field and can’t figure out how to get rid of it. Bill Outman
Sent from my iPhone > On Nov 3, 2021, at 6:33 PM, 'Nancy Badger' via VIPhone > <viphone@googlegroups.com> wrote: > > And when I log into my Bank of America app, I have to remember that the > field where you type in your password makes a sound like something is wrong. > It makes that sound each time you type in a letter. However, the letter is > actually going in correctly. It is confusing using voiceover. But if you > don’t pay attention to the sound it is making and you assume that each letter > is going in, it can be done. Hope this helps. > Nancy > > Sent from my iPhone > >>> On Oct 24, 2021, at 9:42 PM, Bill Outman <billoutman...@gmail.com> wrote: >>> >> >> Hi, list. >> I am trying to log into my Bank of America app on my 8 Plus using iOS 15,, >> and am finding it frustrating. >> >> I got the on line account set up anew at my local branch last month and >> finally got the courage to try to log in by mself after reading the terms of >> service agreement. >> >> So I tried to enter what I thought was the user ID and password and could >> not consistently put myself in the edit boxes with my Bluetooth keyboard, >> nor could I find an on screen keyboard when I turned the Bluetooth off, I >> know sometimes sites and apps can be picky about requiring the on screen >> keyboard. >> >> Occasionally I could get into the fields and get the bonks instead of clicks >> we have discussed before, and noted the log in button showing as dimmed as >> we have noted as well, but at one point I got a notice the password or ID >> didn’t match what was on file, and I had only a couple tries left. So I >> used the forgot password section and eventually got sent to me an >> authorization code to reset, but those edit boxes were difficult to get into >> as well. All the while I am having trouble finding the continue button when >> it’s required. I didn’t find the send request button right away when it was >> time for the code to be sent to me. >> >> I did get that entered eventually, and I could have just changed the >> password, but I went back and again tried what I believed I knew to be the >> password. >> >> At least I confirmed I was using the correct user ID, but when I enter the >> log in screen it is showing me something elsd that was probably the old ID >> which was under a different email, and I can’t seem to get that edited out. >> >> I’m unsure as to whether to check the box for save ID, I believe it is, and >> maybe that’s part of the problem too, the old ID may hae been saved >> someplace. >> >> I’ve been getting the email alerts since I set up the ID last month, but I >> am really wanting to customize alerts and look over recent transactions, as >> I have had some trouble with some unexplained overdraws of late. I’d even >> like to try their voice assistant, if it works well with using VoiceOver. >> >> I did get an email saying my user ID had been looked up, giving a phone >> number to call for trouble logging in. I am hesitant to call it, as I am >> not sure how much experience they would have dealing with a blind person >> using VoiceOver. >> >> On one positive note, I deposited a check through an ATM for the first time, >> though I had to help since I didn’t have ear buds with me to activate the >> speech. If I hadn’t been able to do that, my finances would have beeneven >> worse. >> >> Bill Outman >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/00b401d7c941%247ebfb870%247c3f2950%24%40gmail.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/D77284B8-9E2A-4D7B-B20B-7AC51359DF3D%40icloud.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/F683A79E-6F27-4FDA-9E67-E8F6C41D3F3A%40gmail.com.