It depends on the rattle. On my iPhone, if I hold it just right and shake it just so, I can barely hear a very slight rattle. In my case, it is one of the volume buttons which I can very slightly wiggle. The movement is less than a millimetre. As a company, I would not replace such an issue unless my policy stated that nothing in the product has any movement except in directions that are specified. Yes, you can acquire products built to that intense of specifications. And yes, those products are considerably more expensive than the consumer analog of such products. For example, look at the specs, and related prices, of the Panasonic ToughBook laptops. They are a couple thousand more than standard laptops of the same specs.
David Chittenden, MSc, MRCAA Email: dchitten...@gmail.com Mobile: +64 21 2288 288 Sent from my iPhone On 06/11/2012, at 16:35, James Mannion <mannion...@gmail.com> wrote: > Ok, I know someone is going to say the tone at the end of my message > and the wording was not appropriate and maybe it wasn't quite the way > I should have expressed how I feel. I'm sorry if it was incorrect. I > do very strongly feel concerned if they take the direction of just > pushing the issue under the rug or denying it to be an issue or > however is best to describe it. That idea is really upsetting to me. > The only way I can really think of around it when it is an issue and > if they will not respond in an acceptable way is to take it to > squaretrade (square trade) and hope they would consider it a real > issue. I would think they would, but who knows for sure. > > > On 11/5/12, James Mannion <mannion...@gmail.com> wrote: >> I also heard that episode, but the really disturbing thing is in the >> latest one after that, someone from Apple had commented that they have >> a policy that they will not replace an IPhone for the rattle problem >> and they stated tey have official Apple documents that state they will >> not do it. That is really disturbing when some are clearly having >> issues with a rattle that is not there in others and it sounds like >> Apple is taking the direction of a cover up. If some do not rattle, >> none of them should. Apple needs to own up to their crap for quality >> control and make things right for everyone. >> >> On 11/5/12, Grant Hardy <grantha...@gmail.com> wrote: >>> Hi all, >>> >>> Just wanted to give an update on the "rattle" sound I heard when >>> shaking my iPhone 5. >>> >>> My phone company offers a 14-day window where you can get your unit >>> exchanged with a brand-new, sealed unit. I opted for this just in >>> case. >>> >>> The new unit has no rattle at all. I'm very happy. >>> >>> I'm convinced there was something moving around in the older unit that >>> shouldn't be. >>> >>> Grant >>> >>> On 10/24/12, Grant Hardy <grantha...@gmail.com> wrote: >>>> For sure, the thing is though that the subtle clicking sound on my >>>> phone isn't at all significant. If I take it back and get a >>>> replacement, it'll be a refurbished unit which I really don't want if >>>> I can help it. >>>> >>>> On 10/24/12, Sieghard Weitzel <siegh...@live.ca> wrote: >>>>> Hi all you who have a rattling iPhone, >>>>> >>>>> Rob from the Today in iOS Podcast just covered this issue in his last >>>>> episode and he had several callers who called in reporting that they >>>>> had >>>>> various noises. One caller said his made more of a stronger >>>>> rattle/clunk >>>>> and >>>>> that he ended up getting a new iPhone after he took his phone to an >>>>> Apple >>>>> Store and the tech determined his battery was slightly loose. Other >>>>> callers >>>>> said the small clicking/rattle could be the camera lens or the home >>>>> key. >>>>> My >>>>> 4S is dead quiet and I never noticed a rattle with my 4 either and I >>>>> had >>>>> an >>>>> iPhone that made a significant noise when I shook it I'd probably take >>>>> it >>>>> back to Apple and argue that this should not be which seems to be what >>>>> quite >>>>> a few of the callers seemed to agree with. >>>>> >>>>> >>>>> Regards, >>>>> Sieghard >>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the "VIPhone" >>>>> Google >>>>> Group. >>>>> To search the VIPhone public archive, visit >>>>> http://www.mail-archive.com/viphone@googlegroups.com/. >>>>> To post to this group, send email to viphone@googlegroups.com. >>>>> To unsubscribe from this group, send email to >>>>> viphone+unsubscr...@googlegroups.com. >>>>> For more options, visit this group at >>>>> http://groups.google.com/group/viphone?hl=en. >>>>> >>>>> >>>>> >>>> >>> >>> -- >>> You received this message because you are subscribed to the "VIPhone" >>> Google >>> Group. >>> To search the VIPhone public archive, visit >>> http://www.mail-archive.com/viphone@googlegroups.com/. >>> To post to this group, send email to viphone@googlegroups.com. >>> To unsubscribe from this group, send email to >>> viphone+unsubscr...@googlegroups.com. >>> For more options, visit this group at >>> http://groups.google.com/group/viphone?hl=en. >>> >>> >>> >> > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. 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