Also, on a different note, it isn't really necessary at all to power off your 
phone when cleaning the screen.
I usually lock the screen and then wipe it down with a damp cloth and then with 
a dry one; there is no danger that anything will happen.

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Carolyn
Sent: November 23, 2021 8:59 AM
To: viphone@googlegroups.com
Subject: RE: Powering off iPhone

Do you press Volume Up and Volume Down, then Power Button? If not, that would 
be your problem with powering off. 

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Wendy Lin
Sent: Monday, November 22, 2021 11:16 PM
To: viphone@googlegroups.com
Subject: Powering off iPhone

Hi everyone,
Is it normal when the power button doesn’t always work to power off the phone? 
Sometimes when I need to wipe down my iPhone and I want to power off my device 
first before doing so, I notice when I hold down the power button that I’m not 
always given the dialogue with the power off button and cancel button, so I 
would have to turn off my phone in the settings.

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