I've had a similar problem except in the opposite way. That my bard
app access is fine but I can't sign in to bard on my laptop. And yes,
I too am using the same credentials. I haven't found a ssolution
because when I try to change the password I get a message that says my
email isn't associated with any account. That indicates to me that the
problem is within bard, but I have no clue what that issue might be.

Anyway, I guess that isn't helpful except to say that isn't just you.

Kim

On 8/23/22, Ann Byrne <ann...@sbcglobal.net> wrote:
> Does the BARD mobile app on the phone expect the same userID and
> password as NLSBARD on the computer?  Trying to put in my info, and
> the app says invalid userID or password. But there is no place to put
> in the userID again, and I don't see a way to confirm the
> password.  I have logged in to the NLSBARD site on my computer with
> no problem, but I can't get into the stinkin' app on the phone.
>
> Rescue would be awesome!
>
> thx,
>
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-- 
Kimberly

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