Feliciano, 

I'm not trying to be contentious here but I disagree that turning screen recognition on in the Amazon Music app has no impact. It makes a difference in what VoiceOver speaks on my iPhone 13 Mini running iOS 16.6. Perhaps you have your settings different or don't know how to turn screen recognition on in order to use it. 

Alan Lemly 

Sent from my iPhone

On Aug 23, 2023, at 4:57 PM, Feliciano Godoy <theblindman...@hotmail.com> wrote:



Allan,

Screen recognition doesn’t work on Amazon music app for iPhone. Labeling buttons works to an extent. I have tried various alternatives with no luck. Amazon is huge, they just need people to make noise if they want something to be done about it.

 

Spotify has figured it out, so it’s not rocket science.

 

I don’t include what I sent amazon because as you noted, people have different experiences that they need to report should they have a problem.

Feliciano

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Alan Lemly
Sent: Wednesday, August 23, 2023 2:30 PM
To: viphone@googlegroups.com
Subject: Re: Amazon music app for iPhone broek accessibility

 

Feliciano, 

 

Ok, but you might want to include details such as a copy of what you sent to Amazon Support when asking others to report an accessibility issue. 

 

I do have an Amazon Music Unlimited subscription and I'm not experiencing the accessibility issues you described even on the now playing screen. I've found that turning screen recognition on within the Amazon Music app makes many of its screens more accessible. 

 

Alan Lemly 

 

Sent from my iPhone



On Aug 23, 2023, at 4:12 PM, Feliciano Godoy <theblindman...@hotmail.com> wrote:



Hi,

I didn’t explain here as I have already explained to amazon. I am having issues with unlabled buttons on both iPhone and Windows apps. On iPhone, I am also having abnormal behavior when swiping on occasion which triggers the app to go to the next track. If you play a track, go to the now playing screen and it’s a mess. Not sure if you’re an amazon music unlimited user as unlimited users have different UI on iPhone.

 

Feliciano

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Alan Lemly
Sent: Wednesday, August 23, 2023 2:07 PM
To: viphone@googlegroups.com
Subject: Re: Amazon music app for iPhone broek accessibility

 

Feliciano, 

 

Your post is a little short on details regarding what accessibility issues you're experiencing with the latest Amazon Music app. The app seems to be working fine for me. What exactly is the problem you're having? 

 

Alan Lemly 

 

Sent from my iPhone




On Aug 23, 2023, at 3:58 PM, Feliciano Godoy <theblindman...@hotmail.com> wrote:



Hi all,

anyone else impacted by the latest update of Amazon music for iPhone? If so, please join me and  report this bug to amazon music department. The easiest way to contact them is to contact amazon music via twitter (X) or calling Amazon and getting transferred to  the amazon music department.

 

I hope we can make some noise about this as I have been trying to have them make amazon music app for windows more accessible yet they seem to have screen reader accessibility  as an afterthought.

 

Thanks,

Feliciano

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