Colby, Did you see Rich Desento's comment quoting a VP from Sirius about them being aware of the accessibility issues and plan to have a fix this week ...? I wrote Rich and asked how he got in tough with people directly but got no response. The person who responded to him seems to be on Linkin but I don't have a Linkin account to try and contact him....
Just in case, I'll copy his note here: My name is Saverio Mondelli and I’m the VP of Subscriber Experience for SiriusXM’s Streaming Products. Thank you for your outreach yesterday regarding our new SiriusXM app. I do apologize that you’re experiencing difficulties using the application. That is certainly not the experience that we hope to provide. Please know that accessibility is deeply important to us. We’re currently working through a variety of issues related to accessibility in our iOS/Android and web experiences, many of which will drastically improve the challenging experience that you identified in your email. iOS in particular will receive updates next week at the latest that will resolve many of the issues you highlighted. Thank you again for your outreach and please feel free to reach out to me directly if you have any questions, concerns, or general suggestions. I love hearing from our users and understanding how we can make their experience with our products better. Best regards! -Saverio Richard, USA “Grandma always told us, “Be careful when you pray for patience. God stores it on the other side of Hell and you will have to go through Hell to get it.” -- Cedrick Bridgeforth My web site: https://www.turner42.com/ Microsoft Windows 11 Core Version 23H2 (OS Build 22631.2715), JAWS version 2024.2310.70.400 -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Kolby Garrison Sent: Sunday, December 17, 2023 4:48 PM To: viphone@googlegroups.com Subject: RE: SiriusXm issue Hi, Richard, I have also reported the inaccessibility of the newly updated SiriusXM app to SiriusXM via telephone call and online chat. Like you, I experienced the same scenarios of listener care representatives not understanding inaccessibility, screen reading software, unlabeled buttons, ETC. Please do keep us updated if you are able to make any progress with communicating with someone in accessibility. I am happy to assist with providing feedback. Thank you, Kolby -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Richard Turner Sent: Thursday, December 14, 2023 2:38 PM To: viphone@googlegroups.com Subject: RE: SiriusXm issue In an attempt to trouble shoot all the unlabeled buttons in the new update to Sirius XM, I tried Screen Recognition. No joy. I'll wait for sighted help to see if anyone can read the buttons... Richard, USA “Grandma always told us, “Be careful when you pray for patience. God stores it on the other side of Hell and you will have to go through Hell to get it.” -- Cedrick Bridgeforth My web site: https://www.turner42.com/ Microsoft Windows 11 Core Version 23H2 (OS Build 22631.2715), JAWS version 2024.2310.70.400 -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of jimfettgat...@gmail.com Sent: Thursday, December 14, 2023 10:10 AM To: viphone@googlegroups.com Subject: RE: SiriusXm issue May I say that after many years of using StarPlayrX, I am also getting this login error. I hope it might be temporary, time will tell. Thanks. -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Duane Steele Sent: Thursday, December 14, 2023 10:07 AM To: IPhone List <viphone@googlegroups.com> Subject: SiriusXm issue Hello Listers, Recently, there was discussion about the forthcoming "improved" SiriusXM APP due for release today. So far, there's been no change. However, I also use the simple StarplayrX APP, and, today, when opening the APP, I received an error message that because of so many incorrect logins, I've been blocked from the APP for 24 hours. I don't recall these "incorrect logins", and wonder if the APP may have been shut down temporarily, or permanently. Any thoughts from other users? +Peace & Blessings, Pastor Duane L. Steele Phone (276) 730-5194 -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. 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