I didn't see this until now. I'm generally optimistic, and I look forward to 
the update, but I'll believe it when I see it!

--
Christopher (AKA CJ) =>รท
Chaltain at Outlook, USA

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Richard 
Turner
Sent: Monday, December 18, 2023 9:32 AM
To: viphone@googlegroups.com
Subject: RE: SiriusXm issue

Colby,
Did you see Rich Desento's comment quoting a VP from Sirius about them being 
aware of the accessibility issues and plan to have a fix this week ...?
I wrote Rich and asked how he got in tough with people directly but got no 
response.  The person who responded to him seems to be on Linkin but I don't 
have a Linkin account to try and contact him....

Just in case, I'll copy his note here:
My name is Saverio Mondelli and I'm the VP of Subscriber Experience for 
SiriusXM's Streaming Products. Thank you for your outreach yesterday regarding 
our new SiriusXM app. I do apologize that you're experiencing difficulties 
using the application. That is certainly not the experience that we hope to 
provide. Please know that accessibility is deeply important to us.
We're currently working through a variety of issues related to accessibility in 
our iOS/Android and web experiences, many of which will drastically improve the 
challenging experience that you identified in your email. iOS in particular 
will receive updates next week at the latest that will resolve many of the 
issues you highlighted.
Thank you again for your outreach and please feel free to reach out to me 
directly if you have any questions, concerns, or general suggestions.
I love hearing from our users and understanding how we can make their 
experience with our products better.
Best regards!
-Saverio




Richard, USA
"Grandma always told us, "Be careful when you pray for patience. God stores it 
on the other side of Hell and you will have to go through Hell to get it."
-- Cedrick Bridgeforth

My web site: https://www.turner42.com/

Microsoft Windows 11 Core Version 23H2 (OS Build 22631.2715), JAWS version 
2024.2310.70.400


-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Kolby 
Garrison
Sent: Sunday, December 17, 2023 4:48 PM
To: viphone@googlegroups.com
Subject: RE: SiriusXm issue

Hi, Richard,
I have also reported the inaccessibility of the newly updated SiriusXM app to 
SiriusXM via telephone call and online chat.
Like you, I experienced the same scenarios of listener care representatives not 
understanding inaccessibility, screen reading software, unlabeled buttons, ETC.
Please do keep us updated if you are able to make any progress with 
communicating with someone in accessibility.
I am happy to assist with providing feedback.
Thank you,
Kolby

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Richard 
Turner
Sent: Thursday, December 14, 2023 2:38 PM
To: viphone@googlegroups.com
Subject: RE: SiriusXm issue

In an attempt to trouble shoot all the unlabeled buttons in the new update to 
Sirius XM, I tried Screen Recognition.
No joy.

I'll wait for sighted help to see if anyone can read the buttons...




Richard, USA
"Grandma always told us, "Be careful when you pray for patience. God stores it 
on the other side of Hell and you will have to go through Hell to get it."
-- Cedrick Bridgeforth

My web site: https://www.turner42.com/

Microsoft Windows 11 Core Version 23H2 (OS Build 22631.2715), JAWS version 
2024.2310.70.400


-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of 
jimfettgat...@gmail.com
Sent: Thursday, December 14, 2023 10:10 AM
To: viphone@googlegroups.com
Subject: RE: SiriusXm issue

May I say that after many years of using StarPlayrX, I am also getting this 
login error.
I hope it might be temporary, time will tell.
Thanks.


-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Duane 
Steele
Sent: Thursday, December 14, 2023 10:07 AM
To: IPhone List <viphone@googlegroups.com>
Subject: SiriusXm issue

Hello Listers,

Recently, there was discussion about the forthcoming "improved" SiriusXM APP 
due for release today. So far, there's been no change. However, I also use the 
simple StarplayrX APP, and, today, when opening the APP, I received an error 
message that because of so many incorrect logins, I've been blocked from the 
APP for 24 hours. I don't recall these "incorrect logins", and wonder if the 
APP may have been shut down temporarily, or permanently. Any thoughts from 
other users?


+Peace & Blessings,
Pastor Duane L. Steele
Phone (276) 730-5194

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