Hi Lisa And All, When I was chatting with an Instacart rep via the X platform that was their last suggestion for reporting these things was via reviews in the app store. But I am wondering what restrictions if any there are for how often one can either leave an entirely new review or edit one already made. I don’t feel entirely comfortable using that as a vehicle for reporting such things but sadly it might be all that’s left to us at this point. I’ll certainly give it a go without getting my hopes up too high.
Take good care, Robin From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Lisa Belville Sent: Sunday, July 14, 2024 7:31 PM To: viphone@googlegroups.com Subject: Re: Instacart update broke tip adjustment The last time I had an issue with Instacart I left them a one star rating in the app store and spelled out the accessibility issues in detail. They got fixed in a subsequent update. This was in about 2022 or so. Lisa Lisa Belville missktlab1...@frontier.com <mailto:missktlab1...@frontier.com> On 7/14/2024 5:52 PM, robin...@fastmail.com <mailto:robin...@fastmail.com> wrote: Hi, I hate to carry 2 membership subscriptions but I might have to do so at least until it’s time to renew Instacart and then it’ll be hard to decide whether or not to keep it. I wish things weren’t so difficult with them. Thanks for the tip about Shipt. If you achieve any success reporting things to Instacart please tell us all about it. So far, I’ve done email, phone, X platform and all have yielded no good results sadly. Take good care, From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <mailto:viphone@googlegroups.com> <viphone@googlegroups.com> On Behalf Of sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> Sent: Sunday, July 14, 2024 5:10 PM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Subject: RE: Instacart update broke tip adjustment Shipt is accessible. They even have an accessibility settings section where you can request no photos. From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of robin...@fastmail.com <mailto:robin...@fastmail.com> Sent: Sunday, July 14, 2024 2:28 PM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Subject: RE: Instacart update broke tip adjustment Hi Sarai and all, Funny you say this about Shipt, I just got a one-month subscription to try it out due to my absolute inability to effectively communicate with Instacart regarding accessibility related concerns. I’m still wrestling with the inability to search for products beyond those which Instacart recommends for replacement options. Some have said they can find a search button with screen recognition turned on but I cannot reproduce this at all running iOS 17.5.1 and the latest version of the Instacart app which by me is version 8.26.0 34014. I’m sorry to hear yet another thing has broken. This is very disheartening and since grocery procurement is such a vital pert of life it saddens me that many of the consumer orgs don’t pay more attention to such matters. Take good care, Robin From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> Sent: Sunday, July 14, 2024 2:15 PM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Cc: macvisionar...@googlegroups.com <mailto:macvisionar...@googlegroups.com> Subject: Instacart update broke tip adjustment Looks like latest update of Instacart broke being able to adjust tip with Voiceover. Still cannot pick favorite delivery shopper. Ugg. Might be ditching my Instacart subscription and sticking with Shipt. -- The following information is important for all members of the V iPhone list. 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