Actually, I think that holding the phone makes a difference, since the Wal-Mart guy could not do mine, but I, an old totally blind woman had no trouble with two different phones.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Sieghard Weitzel Sent: Thursday, November 28, 2024 1:44 AM To: [email protected] Subject: RE: Facial recognition on new 16 pro I am not 100% certain, but say 99.9% that Face Id including setting up Face Id does not require an internet connection. My question would be whether Joe is holding the phone while he is doing this or if anybody else is holding it for him. I also don’t think the cosmetic state of his eyes makes a difference, when you first set up Face Id it scans your face and it scans it as is and then compares and reccognizes. The fact that his wife can complete the Face Id setup would seem to indicate that there is nothing wrong with the phone and in any case it would be I think almost impossible that 2 new iPhone 16 Pro phones would have the same issue. From: 'Richard Turner' via VIPhone <[email protected]> Sent: Wednesday, November 27, 2024 2:59 PM To: [email protected] Subject: Re: Facial recognition on new 16 pro Themessage that face recognition is not available tells me there may be an internet connectivity issue. Try turning wi-fi from, then on again and let it reconnect. So long as you are doing the head movements correctly, it should work. Maybe even try it with your eyes closed? Doing it with VoiceOer on is the best because you get feedbac and it turns off require attention. Richard, USA "While striving for perfection, let us do what is possible." -- John Wesley My web site: https://www.turner42.com (sent from my iPhone 16 pro) c On Nov 27, 2024, at 2:18 PM, [email protected] wrote: Hi list, I bought a 16 pro at the end of October and never got the hang of facial recognition. So about a week ago I decided I would figure out what was wrong. I had Apple Accessibility help me set it up and we couldn’t get it to work, even with my sighted wife’s help. They then sent me to a local Best Buy because the closest Apple Store is 160 miles south of here. Still no success and all the diagnosis and reset as new indicated the phone was fine. After calling Apple Accessibility again they sent me a new phone. We got the new phone this morning. We set it all up again, updated the software to 18.1.1. It still won’t complete the facial recognition. The error message is facial recognition is not available at this time. Try again later. It will recognize my wife’s face, but will not recognize mine with or without voiceover on, with or without attention on. So that is a long way of asking is it because my eyes are abnormal it won’t work? I have one artificial eye and one scarred and clouded over. My wife says when she watches the process the camera appears to be trying to focus. She says my picture in the square gets blurry then clears like it is trying to focus on something even though I’m right in the middle of the square. I had a SE before. I know that a lot of people are using facial recognition. So what is the big secret? Thanks for any help, Joe -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. 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If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/viphone/116701db41ab%24a9040e70%24fb0c2b50%24%40gmail.com.
