I had no problem either. I held my own phone and just did the motions with my head very slowly. I have a 16 pro. Sent from Diane's awesome iPhone!
> On Nov 28, 2024, at 10:39 AM, Carolyn Arnold <[email protected]> wrote: > > Actually, I think that holding the phone makes a difference, since the > Wal-Mart guy could not do mine, but I, an old totally blind woman had no > trouble with two different phones. > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Sieghard Weitzel > Sent: Thursday, November 28, 2024 1:44 AM > To: [email protected] > Subject: RE: Facial recognition on new 16 pro > > I am not 100% certain, but say 99.9% that Face Id including setting up Face > Id does not require an internet connection. > > My question would be whether Joe is holding the phone while he is doing this > or if anybody else is holding it for him. > > I also don’t think the cosmetic state of his eyes makes a difference, when > you first set up Face Id it scans your face and it scans it as is and then > compares and reccognizes. The fact that his wife can complete the Face Id > setup would seem to indicate that there is nothing wrong with the phone and > in any case it would be I think almost impossible that 2 new iPhone 16 Pro > phones would have the same issue. > > > > > > From: 'Richard Turner' via VIPhone <[email protected]> > Sent: Wednesday, November 27, 2024 2:59 PM > To: [email protected] > Subject: Re: Facial recognition on new 16 pro > > > > Themessage that face recognition is not available tells me there may be an > internet connectivity issue. > > Try turning wi-fi from, then on again and let it reconnect. > > So long as you are doing the head movements correctly, it should work. > > Maybe even try it with your eyes closed? Doing it with VoiceOer on is the > best because you get feedbac and it turns off require attention. > > > > > > Richard, USA > > "While striving for perfection, let us do what is possible." -- John Wesley > > > > My web site: https://www.turner42.com > > > > (sent from my iPhone 16 pro) c > > > > > > > > On Nov 27, 2024, at 2:18 PM, [email protected] wrote: > > > > Hi list, > > > > I bought a 16 pro at the end of October and never got the hang of facial > recognition. So about a week ago I decided I would figure out what was > wrong. I had Apple Accessibility help me set it up and we couldn’t get it > to work, even with my sighted wife’s help. They then sent me to a local Best > Buy because the closest Apple Store is 160 miles south of here. Still no > success and all the diagnosis and reset as new indicated the phone was fine. > After calling Apple Accessibility again they sent me a new phone. We got the > new phone this morning. > > > > We set it all up again, updated the software to 18.1.1. It still won’t > complete the facial recognition. The error message is facial recognition is > not available at this time. Try again later. It will recognize my wife’s > face, but will not recognize mine with or without voiceover on, with or > without attention on. So that is a long way of asking is it because my eyes > are abnormal it won’t work? I have one artificial eye and one scarred and > clouded over. My wife says when she watches the process the camera appears to > be trying to focus. She says my picture in the square gets blurry then clears > like it is trying to focus on something even though I’m right in the middle > of the square. > > > > I had a SE before. I know that a lot of people are using facial > recognition. So what is the big secret? > > > > Thanks for any help, > > Joe > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the owners > or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]> . > To view this discussion visit > https://groups.google.com/d/msgid/viphone/008801db411a%243fdd8980%24bf989c80%24%40gmail.com > > <https://groups.google.com/d/msgid/viphone/008801db411a%243fdd8980%24bf989c80%24%40gmail.com?utm_medium=email&utm_source=footer> > . > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]> . > To view this discussion visit > https://groups.google.com/d/msgid/viphone/D6CAA019-BEA8-4AC4-90FE-6BD348AC9DC6%40comcast.net > > <https://groups.google.com/d/msgid/viphone/D6CAA019-BEA8-4AC4-90FE-6BD348AC9DC6%40comcast.net?utm_medium=email&utm_source=footer> > . > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]> . > To view this discussion visit > https://groups.google.com/d/msgid/viphone/CH2PR07MB6696C83E5A3E2AB58CA50D68C7292%40CH2PR07MB6696.namprd07.prod.outlook.com > > <https://groups.google.com/d/msgid/viphone/CH2PR07MB6696C83E5A3E2AB58CA50D68C7292%40CH2PR07MB6696.namprd07.prod.outlook.com?utm_medium=email&utm_source=footer> > . > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/d/msgid/viphone/116701db41ab%24a9040e70%24fb0c2b50%24%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/viphone/FF2CA5B6-7719-44E8-BA7A-09D205FC9628%40gmail.com.
